4.4
38 reviews
Shop 33/24 Kokera Street, Wallsend NSW 2287
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, patient and thorough, with clear explanations and follow‑up. Many noted gentle handling of anxious or rescue pets, easy same‑day appointments, and strong outcomes from procedures ranging from dental extractions to emergency and orthopaedic surgeries. Several reviews highlighted species and breed knowledge (especially greyhounds) and valued options like membership discounts and Afterpay. Long‑term clients repeatedly said they highly recommend the clinic.
💬Common Feedback & Suggestions
While most feedback was positive, a minority reported inconsistent experiences with certain vets or reception, describing some interactions as rude or condescending and communication as vague. A few administrative issues came up, including appointment mix‑ups or cancellations, delays in test results and insurance/cremation paperwork, and one instance of arriving to a closed door during a scheduled appointment. Some reviewers queried pricing transparency, citing higher medication mark‑ups or unexpected increases and asked for clearer itemisation. There were occasional notes about long waits or the front desk being unmanned.
🏥Clinic Specialties
- Greyhound medicine and handling
- Emergency and surgical care (including pyometra and orthopaedics)
- Dentistry and dental extractions
- Exotic and avian care (rabbits, guinea pigs, birds)
- Holistic care and senior pet support
- Fear‑free handling for anxious pets
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#greatWithAnxiousPets#thoroughExams#clearCommunication#emergencyCare#greyhoundExpertise#exoticPetCare#dentistry#fairPricing#priceTransparencyConcerns#easyAppointments#bookingIssues#adminDelays#euthanasiaSupport
Overall Ratings
🐾Tips for Pet Owners
- Confirm your appointment time and location by phone and arrive a little early, as the clinic can be busy and there was at least one report of a scheduling/closure mix‑up.
- If it’s urgent, call ahead—reviewers frequently secured same‑day slots and the team has stayed back for emergencies.
- Discuss costs upfront and request itemised estimates/receipts; ask about lower‑cost medication options or non‑vet alternatives when appropriate.
- Ask about payment support such as membership discounts (e.g., Best for Pets) and Afterpay if budgeting is a concern.
- Let the team know if your pet is anxious or a rescue so they can use their gentle, fear‑reducing handling; bringing favourite treats can help.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Wallsend Village Car Park - InterPark
289m24 Kokera St, Wallsend NSW 2287, Australia
Motorcycle Parking
339mShop 41/24 Kokera St, Wallsend NSW 2287, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Wallsend Veterinary Hospital is at 8 Kemp St, Wallsend NSW 2287. As there isn’t a train or light rail station within an easy walk, driving is usually best. Nearby parking includes Wallsend Village Car Park – InterPark, about a 4‑minute walk (approx. 289 m), and designated Motorcycle Parking about a 4‑minute walk. If you prefer public transport, check Google Maps for a bus route to Kemp St.
Please call ahead to confirm current opening hours, as times may vary on weekends and public holidays.
You can call the clinic on (02) 4951 4222 or visit their website at https://newcastlevet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb for more information.
Call the clinic to book an appointment. If it’s urgent, call ahead—reviewers often secured same‑day slots. You can also visit their website for clinic information and updates.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and by case. Please call the clinic for a current consultation quote, and for any procedure ask for an itemised written estimate in advance. If after‑hours emergency care is required, note that fees are typically higher. Pet insurance may help with costs, and some clinics offer payment options or gap claims—ask what’s available for your situation.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also offer pet‑insurance gap claims or payment plans such as Afterpay or VetPay. Please call ahead to confirm what this clinic accepts on the day.
The clinic handles emergencies and urgent cases during opening hours, and reviewers noted the team has stayed back for emergencies. For after‑hours help, call first for advice; if they’re closed, seek a 24/7 emergency veterinary hospital in the Newcastle area.
The hospital is noted for greyhound medicine and handling; emergency and surgical care (including pyometra and orthopaedics); dentistry and dental extractions; exotic and avian care (rabbits, guinea pigs, birds); holistic care and senior pet support; and gentle, fear‑free handling for anxious pets.
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Last updated: 8 July 2026