4.4
149 reviews
8 Kemp St, Wallsend NSW 2287
#compassionateCare#friendlyStaff#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praise the vets’ experience, knowledge and genuine compassion, noting clear explanations and a feeling that pets are in very safe hands. Many highlight friendly, supportive staff and a modern, lovely clinic environment. Pricing is often described as reasonable or affordable, and a number of reviewers say they wouldn’t go anywhere else or highly recommend the practice.
💬Common Feedback & Suggestions
A minority reported clinical concerns, including two accounts of respiratory/cardiac issues being missed or misdiagnosed and one urgent-breathing case that wasn’t investigated further at the time. Some service and policy frustrations were raised: a report of waiting without being greeted, a strict no–payment-plan stance during a difficult time, and one strongly negative experience with the puppy training class and trainer. While reviews are mostly positive, these comments point to occasional inconsistencies in triage, customer service, and auxiliary services.
🏥Clinic Specialties
- General consultations and check-ups for dogs and cats
- Puppy school and training classes
- Puppy health care and support
- Client communication and education in plain language
- Compassionate care during procedures
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#knowledgeableVets#affordablePricing#modernFacility#cleanClinic#highlyRecommended#supportiveWithPuppies#mixedDiagnosticOutcomes#triageConcerns#receptionServiceIssues#strictPaymentPolicy#dogTrainingClasses#negativeTrainingExperience
Overall Ratings
🐾Tips for Pet Owners
- If costs are a concern, ask for an estimate up front—many reviewers found pricing reasonable, but payment is typically required in full at the visit.
- For urgent breathing or heart concerns, request thorough diagnostics and seek a prompt second opinion if symptoms persist.
- Arrive a little early and check in proactively if the front desk is busy, as one reviewer reported waiting without being greeted.
- If enrolling in puppy school, ask about the curriculum and trainer approach to ensure it matches your expectations.
- If you need flexibility with payments, discuss options ahead of time to avoid surprises at the counter.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Wallsend Village Car Park - InterPark
24 Kokera St, Wallsend NSW 2287, Australia
Motorcycle Parking
51mShop 41/24 Kokera St, Wallsend NSW 2287, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Fletcher Veterinary Practice Wallsend Village is at Shop 33/24 Kokera Street, Wallsend NSW 2287. As there isn’t a train, metro or light-rail station within easy walking distance, driving is usually the simplest option. Parking is right nearby at Wallsend Village Car Park – InterPark (about a 0‑minute walk), with motorcycle parking roughly 1 minute away. If you’re coming by bus, check Google Maps for the closest routes and stops.
Please call ahead to confirm current opening hours, as times can change.
You can call the clinic on (02) 4955 6670. For more information, visit http://www.fletchervet.com.au/.
The easiest way to book is to call the clinic directly. You can also visit their website for service information and guidance on appointments; for urgent concerns, call first.
Consultation fees in Australia vary by clinic and aren’t government regulated, so it’s best to call for a current quote. Medicare doesn’t cover pets. For any procedures, ask for an itemised written estimate in advance. Some clinics support pet‑insurance gap claims or payment plans (e.g., GapOnly, VetPay, Afterpay), but availability differs—ask what’s offered when you call.
Payment methods commonly accepted at Australian vet clinics include EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also offer on‑the‑spot pet‑insurance claims or payment plans. Please call ahead to confirm what this clinic accepts at the time of your visit.
Yes—Wallsend Village Car Park – InterPark is right by the clinic (about a 0‑minute walk), and there’s motorcycle parking roughly 1 minute away. Allow a little extra time during busy shopping periods.
The clinic is well reviewed, with a 4.4/5 rating from 38 Google reviews. Pet owners often praise the experienced, compassionate vets, friendly staff, clear communication and a modern, clean clinic, with many finding pricing reasonable. A minority mentioned concerns about occasional diagnostic misses, some customer‑service and policy frustrations (including strict payment flexibility), and a negative experience with a puppy training class.
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Last updated: 8 July 2026