422 reviews
238 mcleod rd vic
#compassionateCare#experiencedVet#honestAdvice+13
What owners report about visiting
4 community reports｜3/5 details added｜Updated 7/20
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
An owner has said they are unsure, so far — still awaiting owners familiar with this clinic.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s depth of experience, clear explanations and animal-first approach, with many noting accurate diagnoses and excellent outcomes, including a few life-saving turnarounds. Reviewers highlight compassionate care from the whole team, especially during end‑of‑life moments, and a calm, gentle manner that puts even anxious or senior pets at ease. Many long-term clients (10–30+ years) say they trust the clinic completely and would not go elsewhere. Fair, transparent fees and not pushing unnecessary tests were repeatedly commended.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few owners reported difficulty getting urgent appointments and frustration with opening times not matching expectations. A small number felt consultations were rushed or communication at reception was blunt during stressful situations. One reviewer reported a poor outcome linked to advice, and one mentioned pricing felt a bit high, though most described fees as reasonable. Overall sentiment is very favourable with isolated concerns around access and occasional bedside manner.
🏥Clinic Specialties
- Compassionate euthanasia and end-of-life support
- General medicine and diagnostics
- Soft tissue surgery
- Chronic disease management (Cushing’s, heart conditions)
- Puppy and kitten vaccinations and check-ups
- Small mammal care (guinea pigs)
🏷️Keywords
#compassionateCare#experiencedVet#honestAdvice#noUnnecessaryTests#fairPricing#gentleHandling#clearCommunication#friendlyStaff#lifeSavingTreatment#endOfLifeSupport#longTermClients#cleanClinic#appointmentAvailabilityIssues#inconsistentHours#rushedConsults#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Book ahead, especially for urgent issues, as same‑day slots can be limited and opening times may vary from what you expect.
- Discuss budget and treatment options—reviews indicate the team is transparent, avoids unnecessary tests and may waive some follow‑up fees.
- If your pet is anxious or elderly, let staff know; reviewers found the team gentle and accommodating, which helped keep pets calm.
- For aftercare or end‑of‑life visits, allow extra time—owners report the team is supportive and gives families the space they need.
- If you can’t be seen promptly, ask for triage advice or a referral recommendation to ensure your pet gets timely care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜19:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Patterson Lakes Animal Hospital is on Gladesville Boulevard, Patterson Lakes VIC 3197. As this is a rail‑sparse outer suburb with no train or light‑rail station within easy walking distance, driving is usually the easiest option; street parking is available on and around Gladesville Boulevard (check local signage). Alternatively, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 8:30 am–7:00 pm and Saturday 9:00 am–12:00 pm; closed Sunday. Hours can change, so call ahead to confirm before you visit.
Call (03) 9772 0300. You can also visit during opening hours at Gladesville Boulevard, Patterson Lakes VIC 3197.
Book by calling the clinic to arrange a suitable time. It’s best to book ahead as same‑day slots can be limited; if you can’t be seen promptly, ask for triage advice or a referral.
There’s no government‑set fee schedule for vets in Australia and Medicare doesn’t cover pets, so prices vary by clinic and are not regulated. For current consultation fees, call the clinic for a quote, and for any procedure ask for an itemised written estimate. If you have pet insurance or need a payment plan, ask what options they support, as availability varies between clinics.
Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available for your visit.
Yes—street parking is typically available on and around Gladesville Boulevard in Patterson Lakes; please check local signage and allow a little extra time during busy periods.
Public information indicates the clinic provides general medicine and diagnostics, soft tissue surgery, chronic disease management (including Cushing’s and heart conditions), puppy and kitten vaccinations and check‑ups, small mammal care (guinea pigs), and compassionate euthanasia and end‑of‑life support.
Yes, they are noted for caring for small mammals such as guinea pigs; call ahead to confirm your pet’s species and what services are available.
The clinic is highly rated at 4.8/5.0 from 422 reviews, with praise for experienced, compassionate care, clear explanations and fair, transparent fees. Some feedback mentions difficulty getting urgent appointments, opening hours not matching expectations, and the occasional rushed consult or blunt reception communication, but overall sentiment is very favourable.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Patterson Lakes
Source: Google Maps
Last updated: 10 July 2026