422 reviews
gladesville boulevard patterson lakes vic 3197
#compassionateCare#experiencedVet#honestAdvice+13
Patterson Lakes Animal Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s deep experience, clear explanations and focus on doing what’s best for the animal. Many highlighted compassionate care through difficult end-of-life moments, successful recoveries after illness or injury, and calm handling of anxious or elderly pets. The team’s friendliness and supportive manner came up often, along with comments about fair, reasonable fees and not pushing unnecessary tests.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few raised concerns. Several owners struggled to secure timely appointments in urgent situations and mentioned inconsistent opening hours, with one person unable to get seen over a critical period. A small number reported brusque or rushed interactions (including one euthanasia experience that felt lacking in empathy) and one reviewer felt a poor outcome was linked to advice given. Overall sentiment remains very strong, but clearer availability and gentler communication at busy times would help.
🏥Clinic Specialties
- Compassionate end-of-life care and euthanasia
- Soft-tissue surgery and post‑operative care
- Acute injury and wound management
- Internal medicine for senior pets (e.g. Cushing’s, heart issues, respiratory infections)
- Puppy and routine vaccinations
- Small mammal care (e.g. guinea pigs)
🏷️Keywords
#compassionateCare#experiencedVet#honestAdvice#fairPricing#notMoneyDriven#longTermClients#clearCommunication#gentleHandling#supportiveStaff#accurateDiagnosis#cleanFacility#successfulOutcomes#appointmentAvailabilityIssues#inconsistentOpeningHours#rushedConsults#highRecommendability
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for urgent or complex issues, as appointments can fill quickly and same‑day slots may be limited.
- Call to confirm opening hours before heading in, especially early mornings or around public holidays.
- Discuss budget and treatment options—reviews note the clinic is cost‑conscious and avoids unnecessary tests.
- If your pet is anxious or elderly, let the team know; reviewers found the staff gentle, patient and accommodating.
- For end‑of‑life visits, expect compassionate support and time to say goodbye—consider bringing a support person.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜19:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Patterson Lakes Animal Hospital is at 238 McLeod Rd, Patterson Lakes VIC 3197. As there’s no train/metro/light-rail station within easy walking distance, driving is usually the easiest option; street parking is typically available nearby—check local signage. You can also use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 8:30 am–7:00 pm and Saturday 9:00 am–12:00 pm, and closed on Sunday. Given occasional reports of inconsistent hours, it’s wise to call ahead to confirm, especially around public holidays.
You can contact Patterson Lakes Animal Hospital on (03) 9772 0300.
Call the clinic to book an appointment, as no online booking link was provided in the data. For urgent or complex issues, try to book early since same‑day slots may be limited.
Veterinary fees in Australia aren’t regulated and Medicare doesn’t cover pets, so consultation costs vary by clinic and by case. Call the clinic for a current quote, and if a procedure is recommended, ask for an itemised written estimate. If you need after‑hours care, be aware fees are typically higher. Pet insurance and third‑party payment plans may help with costs, but options differ—ask what’s available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans, but options vary—call ahead to confirm what this clinic accepts.
The provided details list hours as Mon–Fri 8:30 am–7:00 pm and Sat 9:00 am–12:00 pm, with no mention of after‑hours services—call to enquire. If your pet needs urgent help outside these times, seek a 24/7 emergency vet in Melbourne.
The clinic is highly rated at 4.8/5 from 422 reviews. Owners praise the vets’ experience, clear explanations, compassionate end‑of‑life care, successful recoveries, calm handling of anxious or elderly pets, friendly staff and fair, not pushy fees. A few noted difficulty getting urgent appointments, inconsistent opening hours, and occasional brusque or rushed interactions; overall sentiment remains very positive.
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Last updated: 10 July 2026