340 reviews
644 main rd eltham vic 3095
#compassionateCare#thoroughExplanations#surgicalExpertise+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, gentle and professional, with helpful reception staff and clear, informative communication. Several noted thorough care, thoughtful follow‑up calls and long‑term trust built over many years. The clinic was described as clean, with a calm, low‑stress reception area, and some pets were seen promptly in urgent situations.
💬Common Feedback & Suggestions
Most reviews are strongly positive, but a few concerns were raised. One reviewer reported a traumatic euthanasia experience and wanted IV rather than IM, and another struggled to secure an urgent appointment for a post‑vaccination illness. There were also sharp complaints about medication pricing and script fees, including a claim of being refused further service after criticising prices. These issues were exceptions in an otherwise favourable set of comments.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Emergency and urgent care
- Preventive care and vaccinations
- Gentle handling for large dogs and cats
- Long-term canine and feline primary care
🏷️Keywords
#compassionateCare#gentleHandling#helpfulReception#clearCommunication#thoroughExams#followUpCalls#loyalClients#emergencyFitIn#calmWaitingRoom#cleanFacilities#pricingConcerns#scriptFees#appointmentAvailabilityIssues#knowledgeableVets#professionalTeam
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—several pets were fitted in quickly, but appointments can book out.
- If discussing end‑of‑life care, raise your preferences (e.g., IV access and sedation) with the vet beforehand.
- Ask about medication costs and any script fees, and consider comparing in‑clinic prices with external pharmacies.
- If you have a preferred vet, request them when booking—some reviewers found certain vets a better fit.
- Mention if your pet is anxious; the quieter, not‑overbooked waiting area helped reduce stress for some pets.
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜13:00 |
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Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is at 64 Sherbourne Rd, Montmorency VIC 3094. As there isn’t a train/metro/light-rail station within an easy walk, driving is usually simplest; street parking is typically available on Sherbourne Rd and nearby streets (check local signage). You can also use Google Maps to find the nearest bus route from your location.
They’re open Mon–Fri 8:00 am–7:00 pm, Sat 8:00 am–5:00 pm, and Sun 9:00 am–1:00 pm. Hours may vary on public holidays, so call ahead to confirm before you visit.
You can call the clinic on (03) 9439 1111 or visit their website at http://www.dvvet.com.au/.
To book an appointment, call the clinic and the team will help find a suitable time. You can also visit their website to enquire about availability or booking options; for urgent concerns, call ahead so they can triage your pet.
Consultation fees vary between Australian vet clinics and aren’t government regulated, and Medicare doesn’t cover pets. For the most up-to-date consultation price, call the clinic directly and ask for an itemised written estimate for any procedures. If you need urgent or after-hours care, be aware fees are typically higher. Pet insurance and payment-plan options exist in general; check your policy and discuss options with the clinic.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts at the counter.
They can assist with urgent cases during opening hours, and reviewers noted some pets were fitted in promptly for emergencies. For after-hours concerns outside these times, call the clinic for advice or head to a 24/7 veterinary emergency hospital.
Yes—street parking is typically available on Sherbourne Rd and surrounding streets; please check local signage for any time limits or restrictions.
The clinic is rated 4.4 out of 5 from 25 reviews. Pet owners frequently praise the compassionate, gentle vets and nurses, helpful reception, clear communication, thorough care and follow-up, and clean, calm facilities. A few reviews mention concerns about medication pricing and script fees, difficulty securing an urgent appointment in one instance, and one upsetting euthanasia experience.
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Last updated: 10 July 2026