4.4
25 reviews
64 sherbourne rd montmorency vic 3094
#compassionateCare#gentleHandling#helpfulReception+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle and thorough, with clear explanations and plenty of time for questions. Many reported excellent outcomes for surgeries (including TPLO/ACL, BOAS and dental), strong post‑op support with phone updates, and calm handling of anxious pets. Emergency responsiveness and the ability to fit pets in at short notice were highlighted, along with a welcoming reception team and a cat‑friendly setup.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns came up. Some owners reported difficulties with appointment availability or delays in follow‑up (e.g., test results), and a couple of reviews cited misdiagnosis or poor outcomes. Pricing transparency was flagged by a handful of reviewers who felt bills were higher than expected, while most others felt costs were fair or well‑explained. One cat owner objected to lilies displayed at reception (due to feline toxicity), and there were isolated comments about brusque front‑desk interactions.
🏥Clinic Specialties
- Orthopaedic (TPLO/ACL) surgery
- Bulldog and BOAS surgery
- Dentistry and dental extractions
- Emergency snake-bite treatment
- Palliative and end-of-life care
- Fear-free handling for anxious pets
🏷️Keywords
#compassionateCare#thoroughExplanations#surgicalExpertise#orthopaedicSurgery#bulldogExpertise#anxiousPetHandling#emergencyCare#followUpCalls#friendlyReception#longTermClients#priceTransparencyConcerns#busyAtTimes#cleanFacilities#catFriendlyArea#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine visits and call for urgent issues—reviews show they often squeeze in emergencies but the clinic can be busy.
- If your pet is anxious or reactive, tell reception when booking; they can arrange quick room entry or a quieter pathway to minimise stress.
- For procedures or tests, request a written estimate and discuss alternatives up front; ask about insurance gap payments for surgery.
- If your pet is hospitalised or has surgery, ask for updates—owners frequently received phone calls and even photo updates.
- Cat owners can use the designated cat area to reduce stress; if you have concerns about plant toxicity in the waiting room, raise it with staff.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:30 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜13:00 | |||||||
| 15:30〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Eltham Veterinary Practice is at 644 Main Rd, Eltham VIC 3095. As there’s no train/metro/light rail within easy walking distance, driving is usually easiest. Street parking is typically available nearby—check local signage and time limits. If you’re using public transport, use Google Maps to find the nearest bus route and stop.
Opening hours are Monday–Wednesday & Friday 8:00am–7:00pm; Thursday 8:00am–1:30pm and 3:30pm–7:00pm; Saturday 9:00am–1:00pm; Sunday closed. Hours may vary on public holidays—call ahead to confirm.
You can reach Eltham Veterinary Practice on (03) 9439 8650. For more information, visit https://www.elthamvet.com.au/.
Book by calling the clinic or visiting https://www.elthamvet.com.au/ to see current booking options. For urgent concerns, call to enquire—reviews note they often fit in emergencies, but the clinic can be busy, so booking ahead for routine visits is wise.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, and Medicare doesn’t cover pets, so the best way to get the current consult fee is to call the clinic. For any procedure or diagnostics, ask for an itemised written estimate beforehand. If you have pet insurance, ask about claiming options or gap payments—some clinics use GapOnly or payment plans (e.g., VetPay/Afterpay), but availability varies.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s accepted at Eltham Veterinary Practice.
They can often accommodate urgent cases during opening hours, including emergencies such as snake‑bite treatment; for after‑hours emergencies, call to confirm availability or head to a 24/7 emergency hospital if they’re closed.
Yes—street parking is typically available near the clinic on Main Rd and surrounding streets; check local signage and time limits, and allow a little extra time at busy periods.
They offer orthopaedic (TPLO/ACL) surgery, bulldog and BOAS surgery, dentistry and dental extractions, emergency snake‑bite treatment, palliative and end‑of‑life care, and fear‑free handling for anxious pets.
It’s highly rated at 4.8/5.0 from 340 reviews. Owners praise the caring, gentle and thorough vets and nurses, clear explanations, excellent surgical outcomes (TPLO/ACL, BOAS, dental), strong post‑op updates, calm handling of anxious pets, and a welcoming reception with a cat‑friendly setup. Some feedback mentions difficulty getting appointments at busy times, occasional delays in follow‑up, isolated misdiagnoses, and a few concerns about pricing transparency.
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Last updated: 10 July 2026