104 reviews
266 waverley rd vic
#compassionateCare#friendlyStaff#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, patient and thorough, with clear explanations and thoughtful follow‑up such as calls and cards. Many mentioned long‑term trust over years, smooth emergency help when needed, and excellent puppy school guidance that built confidence for both pups and owners. Several reviews also highlighted successful procedures and diagnostics, helpful home visits for pets with mobility issues, and efficient help with travel paperwork. A number of reviewers felt fees were reasonable or good value.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few raised serious concerns. Isolated reports cited missed issues and perceptions of being overcharged, as well as dissatisfaction with handling of critical or end‑of‑life situations (e.g., delays for euthanasia or pets left overnight without supervision), and one owner reported a poor surgical outcome. A very small number described the clinic as outdated or uncaring, in contrast to the majority view. These comments suggest clarifying after‑hours/overnight policies and costs upfront, and seeking a second opinion for complex cases if unsure.
🏥Clinic Specialties
- Puppy school and behaviour training
- Cancer diagnosis and palliative care
- Dentistry and dental extractions
- Orthopaedic surgery and limb amputation
- Pet export and travel paperwork
- PennHIP and elbow dysplasia screening
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#emergencyCare#puppySchool#followUpSupport#longTermClients#homeVisits#endOfLifeSupport#fairPricing#travelPaperworkHelp#breedingScreening#pricingConcerns#occasionalSchedulingIssues#criticalCareConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—several reviewers were accommodated quickly for emergencies or short‑notice visits.
- If your pet struggles with travel or mobility, ask about home visits for routine treatments or end‑of‑life support.
- New puppy owners can benefit from the clinic’s puppy school; consider enrolling early in your pup’s socialisation period.
- Discuss pricing and medication costs in advance, and request itemised estimates if you’re budget‑conscious.
- If your pet may need to stay after hours, ask about overnight supervision and monitoring arrangements.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
East Malvern Veterinary Clinic is at 266 Waverley Rd, Malvern East VIC 3145. There isn’t a train or light-rail station within a short walk, so driving is usually easiest; street parking is typically available on Waverley Rd and nearby streets—check local signage. Alternatively, use Google Maps to find the nearest bus route and walking directions from your stop.
East Malvern Veterinary Clinic is open Mon–Fri 8:00 am–7:00 pm and Sat 9:00 am–1:00 pm, and closed on Sundays. Hours can change, so check before you visit.
You can contact East Malvern Veterinary Clinic on (03) 9571 1404 or via their website at http://www.eastmalvernvet.com.au/.
You can book by calling the clinic or submitting an enquiry via their website at http://www.eastmalvernvet.com.au/. If your pet’s issue is urgent, call ahead to see if they can accommodate you quickly.
Consultation fees vary and are not government‑regulated in Australia, so the best way to get an accurate price is to call the clinic for a current quote. There is no Medicare for pets, and there’s no government‑published fee schedule for vets, so prices differ by clinic and by the time/day; if after‑hours or emergency care is needed, fees are typically higher. For procedures or surgery, ask for an itemised written estimate in advance, and consider whether pet insurance or a payment‑plan option could help with costs.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what East Malvern Veterinary Clinic accepts on the day.
The clinic can assist with urgent cases during their opening hours; for after‑hours emergencies, contact the clinic for guidance on available options or referral pathways. If your pet may need to stay after hours, ask in advance about overnight supervision and monitoring arrangements.
East Malvern Veterinary Clinic offers puppy school and behaviour training, cancer diagnosis and palliative care, dentistry and dental extractions, orthopaedic surgery (including limb amputation), pet export and travel paperwork assistance, and PennHIP and elbow dysplasia screening.
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Last updated: 10 July 2026