129 reviews
181 darling rd malvern east vic 3145
#specialistOphthalmology#compassionateCare#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, compassion and calm handling of anxious or elderly pets, often noting thorough, knowledgeable vets and clear explanations. Many highlighted excellent communication and follow‑up (including calls, reports and thoughtful cards), swift help in emergencies, and accommodating service such as home visits. Puppy school drew repeated compliments for building pups’ confidence and teaching practical training skills. Several long‑term clients said they travel out of their way and wouldn’t go elsewhere.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number of owners reported concerns. A few alleged overcharging or insufficiently thorough care, with one saying issues were missed and another calling the clinic behind the times and unhappy about a pet being left overnight without supervision. One reviewer described being told the clinic was too busy for a timely euthanasia and to drop their pet off, which they found upsetting, and another recounted a tragic surgical outcome. These were isolated compared with the broader pattern of strong care and communication.
🏥Clinic Specialties
- Puppy school and behaviour training
- Dentistry and dental extractions
- Cancer diagnosis and palliative care
- Orthopaedic screening (PennHIP/elbow) and surgical care (incl. amputations)
- International pet travel certification and paperwork
- Avian and small pet care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCalls#emergencyCare#puppySchool#gentleHandling#homeVisits#longTermClients#goodValue#travelPaperworkHelp#surgicalCare#cancerSupport#convenientAppointments#occasionalCostConcerns
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues; reviewers often secured same‑day or emergency appointments and rapid follow‑up.
- If your pet struggles with travel or mobility, ask about home visits for routine care or end‑of‑life support.
- New puppy owners should consider booking the puppy school early; feedback suggests it greatly helps socialisation and training.
- Planning international pet travel? Bring your forms—staff can guide the process and assist with paperwork on the spot.
- If budget or case complexity is a concern, request an itemised estimate and discuss options; a few reviewers recommended seeking a second opinion for peace of mind.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
East Malvern Veterinary Clinic is at 266 Waverley Rd, Malvern East VIC 3145. There isn’t a train, metro or light-rail station within easy walking distance, so it’s usually simplest to drive; street parking is typically available nearby (check local signage). If you’re using public transport, check Google Maps for the closest bus route and stop to suit your journey.
They’re open Monday to Friday 8:00 am – 7:00 pm and Saturday 9:00 am – 1:00 pm, and closed on Sunday. Public holiday hours may vary, so call ahead to confirm before visiting.
You can call the clinic on (03) 9571 1404 or visit their website at http://www.eastmalvernvet.com.au/ for general information.
The easiest way to book is to call the clinic to arrange a suitable time. If your pet needs urgent attention, call ahead to request a same-day appointment; you can also check the website for service information before you book.
Veterinary fees in Australia aren’t government regulated and vary by clinic and case, so call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate so you know what’s included. If after-hours care is required, be aware fees are typically higher. Medicare doesn’t cover pets, and some owners use pet insurance or payment options; ask the clinic what’s available and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). As options vary by clinic, call ahead to confirm what’s accepted before your visit.
Reviews mention the team providing swift help in emergencies and accommodating urgent, same-day appointments during opening hours; for availability outside these hours, call ahead to confirm current arrangements and advice.
According to their listed services, they offer puppy school and behaviour training, dentistry and dental extractions, cancer diagnosis and palliative care, orthopaedic screening (PennHIP/elbow) and surgical care (including amputations), international pet travel certification and paperwork, and avian and small pet care.
Yes—avian and small pet care is listed among their services, so they can see birds and small companion pets; call ahead to confirm your pet’s species and any special handling needs.
The clinic is well regarded, with a 4.7/5.0 rating from 104 reviews highlighting kind, compassionate staff, thorough vets, clear communication and follow-up, swift help in urgent situations, and popular puppy school classes; a small number of reviewers raised concerns about costs or individual case experiences.
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Other veterinary clinics near Malvern East
104 reviews
266 waverley rd malvern east vic 3145
#compassionateCare#friendlyStaff#clearCommunication+13
Source: Google Maps
Last updated: 10 July 2026