301 reviews
#compassionateCare#thoroughExams#clearCommunication+13
Mentone Veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being warm, gentle and genuinely caring, with many long‑term clients trusting the team for years. Reviewers highlighted strong clinical outcomes and thorough, tailored care — from smooth desexing and dental work to urgent trauma cases managed with sedation, X‑rays and ultrasound — along with clear communication and updates. Many pets that are usually anxious were handled calmly and came to trust the staff.
💬Common Feedback & Suggestions
While the tone is overwhelmingly positive, a minority raised concerns. Pricing was a recurring sore point, including expensive consults, high medication mark‑ups and fees for written prescriptions or recurring blood tests. A few reported long waits or delays, and several described inconsistent experiences with particular vets — citing missed or minimised problems (e.g., not providing a cone for an eye issue, misidentifying a kitten’s sex, or missing a nasal tumour) and a brusque manner or lectures. One review alleged serious harm from treatment, though this appears isolated.
🏥Clinic Specialties
- Compassionate euthanasia and end‑of‑life care
- Emergency and trauma care with imaging
- Dentistry and dental procedures
- Chronic and complex case management (diabetes, allergies, neurological issues)
- Puppy school and early training support
- Wildlife triage and care
🏷️Keywords
#compassionateCare#knowledgeableVets#gentleHandling#clearCommunication#endOfLifeSupport#emergencyCare#imagingServices#fastAppointments#longWaits#highPrices#fairPricing#prescriptionFees#loyalClients#inconsistentExperience
Overall Ratings
🐾Tips for Pet Owners
- Book with your preferred vet, especially for complex or ongoing issues, as reviewers noted more consistent experiences with certain clinicians.
- Ask for an upfront estimate, including medication costs and any prescription‑writing fees or monitoring tests, to avoid bill surprises.
- If your pet has an eye problem or tends to scratch or rub, request an e‑collar/cone at the visit to protect healing.
- If timing matters, ask about early drop‑off for procedures and whether they can notify you if an earlier appointment slot opens.
- Allow a little buffer around your appointment in case of delays, as a few reviewers reported longer waits at times.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Adenocarcinoma, Anal Sac
Adenocarcinoma, Lung
Adenocarcinoma, Nasal
Adenocarcinoma, Pancreas
Adenocarcinoma, Prostate
Adenocarcinoma, Salivary Gland
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜16:00 | |||||||
| 10:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mentone Veterinary Hospital is at 19 Balcombe Rd, Mentone VIC 3194, and most pet owners drive and use nearby street parking. There isn’t a train or light-rail station within a short walk, so check Google Maps for the nearest bus route; allow a little time for parking and always read local signage.
They’re open Monday to Friday 8:00am–7:00pm, Saturday 9:00am–4:00pm and Sunday 10:00am–12:00pm. Hours may vary on public holidays, so call ahead to confirm.
You can contact Mentone Veterinary Hospital on (03) 9583 4660, or visit http://www.mentonevet.com.au/ for more information.
Book by calling the clinic or visiting their website to see current booking options. If your pet has an ongoing or complex issue, ask to book with your preferred vet and request an estimate in advance.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so call the clinic for a current quote. For any procedure, ask for an itemised written estimate covering consults, tests, medications and any prescription‑writing fees. If you need after‑hours emergency care, be aware fees are typically higher. Pet insurance and third‑party payment options (such as VetPay, Afterpay or GapOnly) may help with costs—check with your insurer and ask the clinic what they can process.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans—call ahead to confirm what Mentone Veterinary Hospital accepts.
They manage urgent and trauma cases during opening hours, including assessment and imaging—call ahead so the team can prepare. For emergencies outside their posted hours, seek a 24/7 emergency hospital; after‑hours fees are generally higher in Australia.
Yes—street parking is typically available near the clinic; check local signage and allow a little extra time during busy periods.
Their noted services include compassionate euthanasia and end‑of‑life care; emergency and trauma care with imaging; dentistry and dental procedures; ongoing management of chronic and complex conditions (e.g., diabetes, allergies, neurological issues); puppy school and early training support; and wildlife triage and care.
Pet owners rate the clinic highly at 4.6/5.0 from about 150 Google reviews. Reviewers praise warm, gentle staff, clear communication and strong clinical outcomes across desexing, dental and urgent cases—especially for anxious pets—while a minority mention pricing concerns, occasional long waits and inconsistent experiences with some vets.
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Other veterinary clinics near Mentone
301 reviews
32 lower dandenong rd mentone vic 3194
#compassionateCare#friendlyStaff#clearCommunication+13
Source: Google Maps
Last updated: 10 July 2026