301 reviews
32 lower dandenong rd mentone vic 3194
#compassionateCare#friendlyStaff#clearCommunication+13
Melbourne Veterinary Clinic & Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and the way vets and nurses take time to explain findings and answer questions in detail. Many mention thorough exams, successful procedures (including desexing and other surgeries), and calm handling of anxious pets, with frequent follow‑up calls. Emergency and urgent situations were often accommodated, and end‑of‑life care was described as gentle, unhurried and deeply supportive. Facilities were noted as clean, tidy and comfortable, with convenient parking available next door.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few patterns of concern appear. Several owners reported long phone hold times, booking delays or scheduling mix‑ups, including one cancelled appointment, and a couple felt the clinic didn’t prioritise sick animals quickly enough. Pricing drew mixed views: while many found costs fair or reasonable, others cited high mark‑ups on medications and perceived upselling (especially dental). There were isolated mentions of clinical inconsistency or dispensing errors, and on‑site parking is limited even though the shopping centre next door helps.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Soft-tissue surgery and desexing
- Emergency and urgent care (e.g. chocolate toxicity, fish hooks)
- Behaviour support for anxious pets
- Puppy pre‑school and first‑time owner guidance
- Dermatology and ear infections
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#endOfLifeSupport#anxiousPetsHandled#followUpCalls#cleanFacility#parkingNextDoor#limitedOnsiteParking#easyEmergencyFitIns#schedulingIssues#longPhoneWaits#pricingConcerns#medicationMarkup#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- Use the shopping centre car park next door to avoid the tight on‑site entry/exit and limited bays.
- Book early and flag urgent concerns; if they’re fully booked, ask about day admission for nurse monitoring between consults.
- Request a written estimate and discuss medication options; if cost‑sensitive, compare prices or ask about scripts.
- Let the team know if your pet is anxious so they can adjust drop‑off/pick‑up times or sedation plans to keep them calm.
- If you have a preferred vet for continuity, ask for them when booking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜14:00 | |||||||
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Melbourne Veterinary Clinic & Hospital is in Mentone, VIC 3194. As there’s no train, metro or light-rail station within an easy walk, driving is usually simplest; use Google Maps to find the best route or a nearby bus. Street parking is generally available in the area—check local signage before you park.
They’re open Monday to Friday 8:00am–7:00pm and Saturday 8:00am–2:00pm, and closed on Sunday. Hours can change occasionally, so check the website or call ahead to confirm before you visit.
You can call the clinic on (03) 9584 7500 or visit their website at https://kingstonvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb for more information.
You can book by calling the clinic or using the booking options on their website: https://kingstonvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb. If you have a preferred vet or an urgent concern, book early and mention this when you enquire.
Veterinary fees in Australia aren’t regulated and vary by clinic and the care your pet needs, and Medicare does not cover pets. For the most up-to-date consultation fee, call the clinic for a quote, and if a procedure is recommended, ask for an itemised written estimate. If you need care after hours, be aware that fees are typically higher. Pet insurance and some payment-plan options are available in Australia, which may help with costs depending on your policy or provider.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available before your visit.
They frequently accommodate urgent cases during opening hours where possible. After-hours availability isn’t listed, so call to check; if the clinic is closed, consider a 24/7 emergency hospital in Melbourne, and note that after-hours fees are generally higher.
Yes—street parking is typically available near the clinic. Spaces can be limited at busy times, so allow a few extra minutes and always check local parking signs.
Based on recent client feedback, the team provides end‑of‑life and euthanasia support, soft‑tissue surgery and desexing, urgent care for issues like chocolate toxicity or fish hooks, behaviour support for anxious pets, puppy pre‑school and first‑time owner guidance, and help with dermatology and ear infections.
The clinic is highly rated at 4.7 out of 5.0 from 301 reviews. Owners praise the caring, compassionate team, thorough exams, clear communication, successful procedures and supportive end‑of‑life care, with clean facilities noted. Feedback also mentions occasional long phone waits, booking delays or mix‑ups, and mixed views on pricing, though many still find costs reasonable.
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Last updated: 10 July 2026