4.4
261 reviews
600 mount dandenong rd kilsyth vic 3137
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, caring team and the vets’ thorough, knowledgeable approach. Many cited excellent surgical care and clear explanations with upfront discussions of treatment and costs, as well as outstanding compassion around end-of-life. Several noted how well staff manage anxious pets and young animals, and how triage or cross‑site booking sometimes enabled quick, same‑day help.
💬Common Feedback & Suggestions
Most reviews are glowing, but a minority reported concerns. A few described misdiagnoses or symptoms not being taken seriously, inconsistent advice between clinicians, and communication lapses (including one refusal to share medical records). Some struggled to secure urgent appointments or experienced long waits without updates, and one visit coincided with imaging equipment not working. Pricing drew mixed views: while some found it affordable or reasonable, others felt fees and prescriptions were expensive.
🏥Clinic Specialties
- Soft-tissue surgery and post-op care
- Compassionate euthanasia and end-of-life support
- Puppy and kitten care (vaccinations, puppy school)
- Handling of anxious and rescue pets
- Same-day triage and urgent appointments
- Assistance dog paperwork support
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#knowledgeableVets#clearCommunication#endOfLifeSupport#anxiousPetHandling#urgentAppointments#crossSiteFlexibility#longWaits#highPrices#valueForMoney#inconsistentAdvice#misdiagnosisConcerns#longTermLoyalty#communitySupportStrays
Overall Ratings
🐾Tips for Pet Owners
- If you need an urgent slot, ask about same-day availability or booking at another site in the network.
- Request written estimates and discuss medication costs and options upfront if you’re cost‑conscious.
- Let the team know if your pet is anxious so they can adjust handling and scheduling to suit.
- For ongoing or unexplained symptoms, ask about further tests or a second opinion within the group.
- Allow some buffer time around your appointment in case the clinic is running behind.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜19:00 | |||||||
| 08:30〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets is in Kilsyth, VIC 3137. As there isn’t a train or light-rail station within easy walking distance in this outer suburb, it’s usually easiest to drive; street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and connections.
They’re open Monday–Tuesday 8:00 am–7:00 pm, Wednesday–Friday 8:00 am–6:00 pm, and Saturday 8:30 am–2:00 pm; closed Sunday. Hours may vary on public holidays, so check ahead.
You can call (03) 9725 4011 or visit their website: https://www.greencrossvets.com.au/vets/kilsyth/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=kilsyth
Book by calling the clinic or visiting their website. If you need something urgent, ask about same-day availability or a booking at another site within the Greencross network.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and for any procedures ask for an itemised written estimate. If you need after-hours emergency care, fees are typically higher. Pet insurance may help with costs, and some clinics offer payment-plan or gap-claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. Options vary, so call ahead to confirm what this clinic currently accepts.
They offer same-day triage and urgent appointments during opening hours when possible. For emergencies outside these hours, use a 24/7 emergency hospital and call ahead for guidance.
Yes—street parking is typically available near the clinic in Kilsyth; please check local signage for time limits. No nearby paid car park was identified.
Owner feedback highlights soft-tissue surgery and post-op care, compassionate euthanasia and end-of-life support, puppy and kitten care (including vaccinations and puppy school), skilled handling of anxious and rescue pets, same-day triage and urgent appointments, and assistance dog paperwork support.
Greencross Vets Kilsyth is rated 4.4 out of 5 from 261 reviews. Owners praise the warm, caring team, thorough and knowledgeable vets, clear explanations with upfront cost discussions, excellent surgical care, compassionate end-of-life support, and help with anxious pets plus same-day triage or cross-site bookings. Some reported occasional misdiagnoses or inconsistent advice, communication lapses, long waits or equipment issues, and mixed views on pricing.
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Other veterinary clinics near Kilsyth
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Last updated: 10 July 2026