What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring and compassionate team, noting vets who are thorough, knowledgeable and great at explaining treatments and costs. Many highlighted gentle handling of anxious pets and exceptionally supportive end‑of‑life care, with personal touches like paw prints and follow‑up cards. Several reviews mentioned smooth surgeries and clear pre‑ and post‑op guidance, as well as helpful triage and flexibility, including being fit in quickly and cross‑site appointment options. The clinic was also commended for assisting with found or deceased animals and reuniting lost pets.
💬Common Feedback & Suggestions
While most feedback was positive, a minority reported concerns: some felt prices were high compared with other clinics or medications online. A few owners described misdiagnoses or serious issues not being taken seriously, plus inconsistent communication between different vets/nurses and, at times, blunt or dismissive attitudes. Convenience drew mixed comments, with reports of long waits, difficulty getting urgent or euthanasia appointments, and one instance of equipment (x‑ray) not working. There were also isolated complaints about calls not being returned and reluctance to release medical records.
🏥Clinic Specialties
- Compassionate end-of-life and euthanasia care
- Soft-tissue surgery and post-op support
- Puppy care, vaccinations and puppy school
- Handling anxious and rescue pets
- Lost, stray and deceased pet support and reunification
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for urgent or end‑of‑life needs, and ask about cross‑site availability if your preferred time isn’t open.
- Request an itemised estimate and discuss membership options (e.g., wellness plans) to help manage costs.
- Let staff know if your pet is anxious so they can tailor handling and scheduling.
- For complex or ongoing issues, try to see the same vet for continuity and clearer follow‑up.
- If you find a stray or injured animal, call ahead—they can advise on triage and next steps.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜19:00 | |||||||
| 08:30〜14:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Kilsyth is at 600 Mount Dandenong Rd, Kilsyth VIC 3137. As there isn’t a train or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops to the clinic.
They’re open Monday 8:00am–7:00pm, Tuesday 8:00am–7:00pm, Wednesday 8:00am–6:00pm, Thursday 8:00am–6:00pm, Friday 8:00am–6:00pm, and Saturday 8:30am–2:00pm; closed on Sundays.
Call (03) 9725 4011. You can also visit their website for more information: https://www.greencrossvets.com.au/vets/kilsyth/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=kilsyth
You can book by calling the clinic or using the online booking link on their website. For urgent or end‑of‑life needs, try to book ahead; if your preferred time isn’t available, ask about cross‑site options within the Greencross network. Let the team know if your pet is anxious so they can tailor the visit.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so prices vary by clinic and service. For the current consultation fee, please call the clinic. For any procedure or surgery, ask for an itemised written estimate. If you have pet insurance, ask about how to claim; if you need flexibility, enquire generally about payment‑plan options (e.g. VetPay, Afterpay) or insurance gap claims (e.g. GapOnly) that some clinics use.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available on the day you visit.
Yes—street parking is typically available near the clinic on Mount Dandenong Road and surrounding streets; be sure to check local signage and allow a little extra time during busy periods.
Based on recent feedback, the team is known for compassionate end‑of‑life and euthanasia care, soft‑tissue surgery with clear pre‑ and post‑op support, puppy care including vaccinations and puppy school, gentle handling of anxious and rescue pets, and helping with lost, stray or deceased pets and reunification.
Pet owners rate the clinic 4.4/5.0 (261 reviews), often praising the friendly, caring team, thorough explanations of treatments and costs, gentle handling of anxious pets, and supportive end‑of‑life care. Positive mentions include smooth surgeries, helpful triage, being fit in quickly and occasional cross‑site appointment options. Some feedback notes higher prices compared with other clinics or online meds, occasional misdiagnoses or inconsistent communication, long waits or difficulty getting urgent/euthanasia slots, and a few admin issues (e.g. calls not returned, records release).
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds