4.4
347 reviews
18 alexandra st melton vic 3337
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the clinicians for being professional, attentive and providing excellent care. Several comments highlight thorough examinations and imaging, friendly staff, respectful treatment and ongoing support, with one reviewer explicitly saying the clinic is highly recommended.
💬Common Feedback & Suggestions
Concerns centred on administration and access: one reviewer reported appointments being cancelled twice without proper notification and difficulty getting call-backs to reschedule. Another described repeated rudeness from reception, especially when discussing payments. Telehealth was available but one reviewer felt an in‑person assessment was necessary and was frustrated when this wasn’t accommodated.
🏥Clinic Specialties
- Paediatric cardiology
- Cardiac imaging and diagnostics
- Comprehensive clinical assessments
- Telehealth consultations
🏷️Keywords
#professionalCare#attentiveClinicians#thoroughExams#imagingDiagnostics#friendlyStaff#respectfulService#highlyRecommended#receptionistRudeness#poorCommunication#appointmentCancellations#telehealthFrustrations#difficultRescheduling#adminIssues#supportiveCare
Overall Ratings
🐾Tips for Pet Owners
- If you prefer an in‑person appointment, state this clearly when booking and reconfirm it a day before to avoid telehealth mix‑ups.
- Confirm your appointment on the day, as some reviewers experienced last‑minute cancellations.
- If you don’t receive a call‑back, follow up proactively and note dates/times of your calls.
- Bring previous reports or imaging to help the specialist provide a thorough assessment.
- Ask about the clinic’s cancellation and rescheduling policy so you know your options if plans change.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dr Peter J Shilton & Associates is located at 475 High St, Melton VIC 3337. As there’s no train, metro or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available on or near High St—check local signage for restrictions. Alternatively, use Google Maps to plan a nearby bus route if you prefer public transport.
The clinic is open Monday to Friday from 9:00 am to 5:00 pm and closed on weekends.
You can call (03) 8686 9172 or visit http://meltonspecialist.com.au/ for more information.
You can request an appointment via their website or call the clinic to schedule. If you prefer an in‑person visit rather than telehealth, mention this when booking and reconfirm the day before.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare does not cover pets. For the most accurate, current quote for your pet, please call the clinic and ask for an itemised written estimate for any recommended procedures or diagnostics. If you have pet insurance or are considering payment-plan options, ask what options they can work with.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
The clinic focuses on paediatric cardiology, cardiac imaging and diagnostics, comprehensive clinical assessments, and telehealth consultations.
Yes—street parking is typically available around High St in Melton; be sure to check local signage and time limits, and allow a little extra time at busy periods.
The clinic is rated 3.6 out of 5.0 from 7 reviews, with praise for professional, attentive clinicians, thorough examinations and imaging, friendly and respectful care, and ongoing support. Some reviewers reported admin issues such as appointment cancellations without clear notice, difficulty getting call‑backs to reschedule, and brusque reception interactions, plus frustration when telehealth wasn’t suitable for their case.
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Last updated: 10 July 2026