7 reviews
475 high st melton vic 3337
#professionalCare#attentiveClinicians#thoroughExams+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being kind, gentle and communicative, often taking time to explain treatments and even phoning to check on pets after procedures. Many reported strong clinical outcomes across surgeries and emergencies — from smooth desexing and TPLO repairs to complex wound stitching and an eye surgery — with pets recovering well. Compassionate end‑of‑life care, including keepsakes and condolence cards, and helpful touches like reminders, last‑minute bookings and good parking were also highlighted.
💬Common Feedback & Suggestions
While most feedback was positive, several reviewers felt prices and quotes were high, citing costly injections, being charged for additional consults and occasional admin errors. A few reported front‑desk and booking issues — being turned away when fully booked, confusion over appointment types, difficulty reaching management, rigid late policies and one instance of advertised hours not matching opening. Clinical concerns were uncommon but significant: one account of a serious misdiagnosis, delayed and inconclusive test results, and a vet appearing hesitant to thoroughly examine a large‑breed dog; some asked for clearer, warmer communication and more transparency around diagnostics and costs. Continuity of care (rarely seeing the same vet) was also mentioned.
🏥Clinic Specialties
- Orthopaedic TPLO cruciate surgery
- Soft‑tissue surgery and wound repair
- Ophthalmic surgery (cat eye procedures)
- Emergency and urgent care
- End‑of‑life and euthanasia support
- Chronic disease management (epilepsy, arthritis)
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#surgicalExpertise#emergencyCare#followUpCalls#endOfLifeSupport#receptionistIssues#bookingProblems#continuityConcerns#highPrices#transparentPricingNeeded#accommodatesUrgentAppointments#goodParking#loyalClients#valueOptionsAvailable
Overall Ratings
🐾Tips for Pet Owners
- If continuity matters to you, request a specific vet when booking to improve the chance of seeing the same clinician each visit.
- For larger or anxious pets, mention any handling or pre‑medication needs when you book — reviewers noted the team can accommodate this.
- Discuss treatment plans and expected timelines for test results up front, and confirm how and when you’ll be contacted with updates.
- Ask for a detailed written estimate and about payment options (e.g., VetPay) or lower‑cost alternatives where appropriate.
- Arrive a little early and call ahead if running late; this clinic can fill up quickly and was strict about late arrivals in some reviews.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Melton Veterinary Clinic is at 18 Alexandra St, Melton VIC 3337. As there isn’t a train or light-rail station within easy walking distance in this outer suburb, driving is usually the simplest option. Street parking is typically available on Alexandra St and nearby streets—please check local signage. If you’re using public transport, use Google Maps to plan the nearest bus route and walking connection.
They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 9:00 am–4:00 pm (closed Sunday). Hours may differ on public holidays, so please call ahead to confirm before you travel.
You can call the clinic on (03) 9743 4413. For general information, you can also visit their website: http://www.meltonvet.com.au/.
To book, please call the clinic to schedule a time. You can also visit their website for current information and any online booking options; for urgent cases, call first so the team can advise you promptly, and request your preferred vet if continuity of care matters to you.
Consultation fees in Australia aren’t government-regulated and vary by clinic, so please call the clinic for a current quote. Medicare doesn’t cover pets, and prices can change based on the time and type of visit—after-hours and emergency fees are typically higher. For procedures, ask for an itemised written estimate in advance. If you have pet insurance or are considering payment-plan options (e.g., VetPay, Afterpay, or GapOnly-style claims), ask the clinic what they can support.
Payment methods commonly accepted at Australian vet clinics include EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts on the day.
The clinic provides emergency and urgent care; during opening hours they can assess urgent cases, and for after-hours you should call first to check availability. If the clinic is closed, seek a 24/7 emergency hospital, and be aware that after-hours fees are generally higher at Australian vet hospitals.
Yes—street parking is typically available near the clinic; allow a little extra time and check local signage for any limits.
Services highlighted by reviewers include orthopaedic TPLO cruciate surgery, soft‑tissue surgery and wound repair, ophthalmic (cat eye) surgery, emergency and urgent care, end‑of‑life and euthanasia support, and chronic disease management such as epilepsy and arthritis.
Pet owners rate the clinic 4.4 out of 5 (347 reviews), often praising kind, communicative vets and nurses, strong surgical outcomes, thoughtful follow‑up calls, and compassionate end‑of‑life care, with handy touches like reminders and good parking. Feedback for improvement includes perceptions of higher prices, occasional admin or booking issues (fully booked days, late‑arrival strictness, difficulty reaching management), and a few clinical concerns around diagnostics, continuity of care, and clearer cost transparency.
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Last updated: 10 July 2026