409 reviews
51 upper heidelberg rd ivanhoe vic 3079
#compassionateCare#friendlyStaff#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and the vets’ thorough, clearly explained care. Many noted swift help with urgent issues, gentle handling of anxious pets, thoughtful follow‑ups, and being offered clear treatment options without pressure. Long‑term clients and first‑timers alike highlighted reliable outcomes across routine check‑ups, vaccinations, dental work, and complex or end‑of‑life care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number of owners raised concerns: one felt feline handling and receptiveness to owner input needed improvement, another experienced an uncommunicated extra test fee, and one mentioned a loud entry bell that might unsettle nervous pets. One reviewer noted prices aren’t the cheapest, though most found costs fair for the service provided.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Dentistry and dental procedures
- Puppy and kitten vaccinations and check-ups
- Senior pet and geriatric care
- Urgent and same-day appointments
- Fear-free handling for anxious pets
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#gentleHandling#anxietyAwareApproach#endOfLifeSupport#urgentAppointments#notPushyWithExtras#fairPricing#followUpCalls#longTermClients#onlineBooking#onsiteParking#cleanFacility#catCare#friendlyReception
Overall Ratings
🐾Tips for Pet Owners
- Book online or call ahead—same‑day and urgent slots are often available but fill quickly, especially on weekends.
- If your pet is anxious (particularly cats), let the team know when booking so they can prepare gentle, low‑stress handling.
- Ask for an itemised estimate before tests or procedures to avoid unexpected fees.
- There is onsite parking—arrive a few minutes early to settle your pet before the consult.
- The entry bell can be loud; keep your pet secure and bring favourite treats to help them stay calm on arrival.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ivanhoe Veterinary Clinic is at 51 Upper Heidelberg Rd, Ivanhoe VIC 3079, and most people drive there with onsite and nearby street parking available. There isn’t a train or light‑rail station within easy walking distance; if you’re using public transport, check Google Maps for the closest bus route. For drivers, there is onsite parking and additional street parking nearby—always check local signage.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:30 am–1:00 pm; they’re closed on Sundays. Check the website or call ahead for any updates before you visit.
You can contact Ivanhoe Veterinary Clinic on (03) 9499 3691 or via their website at http://www.ivanhoevet.com.au/.
You can book online via their website or call the clinic to make an appointment. Same‑day and urgent slots are often available but can fill quickly, especially on weekends, so it’s best to book early.
Consultation fees vary by clinic in Australia, there’s no government‑published fee schedule, and Medicare doesn’t cover pets. For a current quote, please call the clinic, and for any tests or procedures ask for an itemised written estimate. If you have pet insurance or prefer payment‑plan options (e.g. VetPay, Afterpay, GapOnly), ask what’s available and how claims are handled.
Payment methods commonly accepted at Australian vet clinics include EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts.
Yes—there is onsite parking at the clinic, plus nearby street parking (check local signage). Arriving a few minutes early can help settle your pet before the consult.
The clinic provides a range of services including end‑of‑life and euthanasia support, dentistry and dental procedures, puppy and kitten vaccinations and check‑ups, senior pet/geriatric care, urgent and same‑day appointments, fear‑free handling for anxious pets, and dedicated cat care.
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Last updated: 10 July 2026