201 reviews
48 mills st albert park vic 3206
#greyhoundExperts#dentalCare#surgicalExpertise+13
Port Phillip Animal Hospital
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/23
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ skill, compassion and clear communication, citing successful outcomes for dentals, lump removals, TPLOs, BOAS procedures, diabetes management and complex cases. Many highlighted excellent greyhound-specific knowledge, reasonable pricing with transparent estimates, and proactive follow-ups, including post-op calls and after-hours support. Nervous and rescue pets were handled gently, and several long-term clients travel across town and continue to recommend the clinic.
💬Common Feedback & Suggestions
While most reviews are very positive, a notable minority reported concerns about front-desk or management interactions, describing rudeness, dismissiveness or poor handling of late arrivals. A few owners alleged misdiagnosis or being rushed, and two accounts claimed vaccinations were given without explicit consent during other procedures. There were occasional admin issues such as lost samples, slow insurance paperwork, and unclear overnight monitoring, plus one complaint about pricing being presented as discounted when it wasn’t. These are outliers against the overall trend but recur enough to warrant attention.
🏥Clinic Specialties
- Greyhound medicine and surgery
- Dentistry and dental extractions
- Soft‑tissue surgery and tumour removal
- Orthopaedic surgery (e.g. TPLO, fracture repair)
- BOAS surgery for brachycephalic breeds
- End‑of‑life and palliative care
🏷️Keywords
#greyhoundExperts#dentalProcedures#surgerySuccess#compassionateCare#clearCommunication#reasonablePricing#transparentEstimates#followUpCalls#quickAppointments#friendlyTeam#receptionConcerns#misdiagnosisReports#consentIssues#adminDelays#cleanClinic
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written treatment plan and itemised quote, and request a phone call before any additional procedures are performed to ensure clear consent.
- If your pet will stay after hours, confirm what overnight staffing and monitoring are provided.
- Book ahead for dentals and surgeries—the clinic is busy, though they often try to fit in urgent cases.
- If you use pet insurance, collect detailed invoices and follow up promptly on claim paperwork to avoid delays.
- If running late, call early to check whether they can still see you and what the policy is for delayed arrivals.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Port Phillip Animal Hospital is in Albert Park, Melbourne VIC 3206. The exact street address isn’t listed here, so check the clinic’s website or call to confirm before you travel. There isn’t a train/metro/light-rail station within easy walking distance, so driving or using a bus found via Google Maps is usually simplest. Street parking is typically available in Albert Park—always check local signage.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 9:00 am–4:00 pm; Sunday closed. Hours may change on public holidays, so call ahead to confirm.
Call (03) 9686 8838 or visit https://www.ppah.com.au/ for general enquiries.
You can book by calling the clinic or visiting their website to enquire about available appointment options. For surgeries and dentals, it’s best to book ahead as the clinic can be busy.
Veterinary fees in Australia aren’t government-regulated and vary by clinic, so the best way to get the current consultation fee is to call the clinic directly. For any procedure or surgery, ask for a written, itemised estimate beforehand. If you need emergency or after-hours care, be aware that fees are typically higher. Pet insurance may help with costs, and some clinics offer payment-plan options—ask what’s available when you call.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As policies vary by clinic, call ahead to confirm what Port Phillip Animal Hospital currently accepts.
The clinic is noted for greyhound medicine and surgery; dentistry and dental extractions; soft‑tissue surgery and tumour removal; orthopaedic surgery (including TPLO and fracture repair); BOAS surgery for brachycephalic breeds; and end‑of‑life and palliative care.
It’s rated 4.6/5.0 from 201 reviews, with owners praising skilled, compassionate vets, clear communication, successful outcomes (including dentals, tumour removals, TPLO and BOAS procedures), reasonable pricing with transparent estimates, gentle handling of nervous pets, and proactive follow-ups. A minority mentioned concerns about front-desk interactions, occasional admin delays, feeling rushed, or consent clarity—points to discuss with the clinic if you have questions.
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Have you ever been seen here successfully without a reservation?
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Source: Google Maps
Last updated: 10 July 2026