518 reviews
1357 centre rd clayton vic 3168
#compassionateCare#thoroughExams#clearCommunication+12
South Eastern Animal Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets for being thorough, explaining conditions and options clearly, and treating pets with compassion. Many highlighted gentle handling of anxious animals, smooth desexing and dental procedures with good recoveries, and supportive, unhurried end‑of‑life care. Several reviewers also noted fair/reasonable pricing and the clinic’s ability to accommodate urgent or same‑day appointments.
💬Common Feedback & Suggestions
While most feedback is positive, a recurring concern is inconsistent customer service at reception, with some reports of rudeness and poor phone manner. A number of reviewers felt prices had risen under new ownership and occasionally perceived upselling or expensive medications. There were a few clinical issues mentioned, such as a catheter left in after surgery, rushed or insufficient examinations, and stressful handling of nervous pets; one review also noted a strict late‑arrival policy and another commented on an unpleasant hospital smell. Wildlife triage refusals were also raised by a couple of reviewers.
🏥Clinic Specialties
- Desexing and routine surgery
- Dentistry and dental extractions
- End-of-life care and euthanasia support
- Rabbits and pet rat medicine
- Emergency and urgent care
- Soft‑tissue surgery and infection management
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#gentleWithAnxiousPets#reasonablePricing#sameDayAppointments#supportiveEuthanasia#dentalProcedures#smallMammalExpertise#longTermLoyalty#rudeReception#pricingConcerns#upsellingConcerns#handlingConcerns#wildlifeTriageConcerns
Overall Ratings
🐾Tips for Pet Owners
- If continuity matters to you, request the same vet when booking, especially for anxious pets.
- Arrive a little early—reviewers mention a strict late‑arrival policy that can lead to rescheduling.
- Ask for a written estimate and medication pricing up front, and discuss alternatives (e.g., oral meds) if your pet is needle‑shy.
- For small mammals (rabbits and rats), mention this when booking as several reviewers found the team particularly experienced.
- If you have pet insurance, ask whether GapOnly or similar claim processing is available to streamline payment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
South Eastern Animal Hospital is in Clayton, Melbourne VIC 3168. As there isn’t a train, metro or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available nearby—check local signage. Alternatively, use Google Maps to find the nearest bus route and plan your trip.
They’re open Monday to Friday, 8:00 am – 6:00 pm, and closed on Saturdays and Sundays.
Call (03) 9544 6979. You can also visit their website for more information: https://southeasternvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
You can book by calling the clinic during opening hours. You can also visit their website to learn more about services and enquire about availability.
Consultation fees vary between Australian vet clinics and aren’t government regulated, and Medicare does not cover pets. For an accurate, current quote for a consult or procedure, please call the clinic and ask for an itemised written estimate. If after-hours or emergency care is required, fees are typically higher. If you have pet insurance, check your cover and whether your insurer offers gap claims; some clinics also provide payment-plan options such as VetPay or Afterpay—ask what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
Yes—emergency and urgent care are listed among their services. For urgent cases during opening hours, call ahead so the team can prepare. For after-hours assistance, call first to confirm availability; if they are closed, seek a dedicated 24-hour emergency vet.
Key services include desexing and routine surgery, dentistry and dental extractions, end-of-life care and euthanasia support, rabbits and pet rat medicine, emergency and urgent care, and soft‑tissue surgery and infection management.
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Last updated: 10 July 2026