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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets for being thorough, kind and clear in their explanations, with several noting careful follow‑up and feeling unrushed. Many reported smooth desexing and dental procedures with quick recoveries, as well as compassionate end‑of‑life care that gave families time and comfort. Staff were frequently described as friendly and gentle with anxious or reactive pets, and the clinic often accommodated short‑notice or urgent appointments. Pricing was commonly viewed as fair or competitive compared with other clinics.
💬Common Feedback & Suggestions
While most feedback was positive, a noticeable minority cited concerns about front‑desk manner, including rudeness or impatience and one allegation of racism, plus a strict lateness policy. A few owners felt prices had risen or that there was upselling, with occasional bill shock or medication mark‑ups. There were isolated clinical issues (e.g., a catheter left in post‑op, limited diagnostics or rough handling attempts with a fearful dog) and communication gaps around test results. A couple of reviewers also criticised the clinic’s response to injured wildlife.
🏥Clinic Specialties
- Desexing and reproductive surgery
- Dentistry and dental extractions
- End‑of‑life and euthanasia support
- Small mammal care (rats and rabbits)
- Soft‑tissue surgery and tumour removal
- Emergency and urgent care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If continuity matters to you, request your preferred vet when booking as reviewers noted they sometimes saw different clinicians.
- Arrive a little early—one reviewer reported an appointment was cancelled after arriving late.
- For anxious or reactive pets, flag this at booking and discuss a handling plan so the team can go slow or adjust the approach.
- Ask for an itemised estimate and discuss medication options and prices upfront to avoid bill surprises.
- Confirm when and how you’ll receive test results and request copies of reports or images for your records.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
South Eastern Animal Hospital is at 1357 Centre Rd, Clayton VIC 3168. There isn’t a train or light-rail station within easy walking distance, so most owners drive; street parking is typically available nearby (check local signage). If you’re using public transport, pop the address into Google Maps to find the best bus route.
They’re open Monday to Friday, 8:00 am–6:00 pm. Hours can change on public holidays, so it’s best to call ahead to confirm.
You can call (03) 9544 6979. You can also visit their website: https://southeasternvet.com.au/
Book by calling the clinic or visiting their website to see current options. For urgent cases, call ahead so the team can prepare.
Veterinary fees in Australia aren’t government‑regulated and there’s no published fee schedule, so consultation costs vary; Medicare doesn’t cover pets. Call the clinic for a current quote and, for procedures, ask for an itemised written estimate. If you need care after hours at an emergency hospital, fees are typically higher. If you have pet insurance or are considering payment‑plan options, check your cover and discuss options with the clinic when you call.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available on the day.
The clinic provides help for emergencies and urgent cases during opening hours. For emergencies outside these times, contact a 24/7 emergency veterinary hospital and head there directly.
Yes—street parking is typically available on and around Centre Rd. Check local signs for time limits and consider arriving a little early at busy times.
Based on recent reviews and clinic information, services highlighted include desexing and reproductive surgery, dentistry and dental extractions, end‑of‑life and euthanasia support, small mammal care (rats and rabbits), soft‑tissue surgery and tumour removal, and help with urgent cases.
The clinic is well regarded with a 4.5/5.0 rating from 518 reviews. Owners praise thorough, kind vets with clear explanations, smooth desexing and dental procedures, compassionate end‑of‑life care, gentle handling of anxious pets, and fair/competitive pricing. Some feedback mentions mixed front‑desk experiences, strict lateness policy, occasional bill surprises or medication mark‑ups, a few isolated clinical/communication issues, and criticism of responses to injured wildlife.
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