206 reviews
463 hawthorn rd caulfield south vic 3162
#compassionateCare#clearCommunication#thoroughExplanations+13
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, thorough and great at explaining options and after‑care in plain English. Many reported good outcomes from surgeries (including emergency abdominal procedures, skin tag removal and significant dental work) and thoughtful management of complex or chronic conditions. The team is frequently described as kind, calming and patient with nervous pets, and they’ve accommodated some last‑minute or urgent cases. Long‑term clients (spanning decades) highlight reliable follow‑up and continuity of care.
💬Common Feedback & Suggestions
A recurring concern is appointment management: several reviewers reported strict late policies leading to cancellations, confusion over booked times, and waits or short‑notice rescheduling, with a few noting difficulty getting last‑minute slots. Some felt front‑desk communication was brusque or unhelpful, and a small number cited misdiagnosis or a focus on product sales. Pricing feedback is mixed—many found costs reasonable or competitive, but others called it expensive or were disappointed with Healthy Pets Plus coverage (especially for emergency centre costs). Grooming experiences were inconsistent, with one very negative review alongside others praising trims.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft tissue and emergency surgery
- Chronic disease management
- Grooming and nail trims
- Behaviour consultations and anxiety support
- End‑of‑life care and euthanasia support
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#surgicalCare#dentalCare#behaviourAdvice#calmingHandling#followUpCalls#friendlyStaff#receptionIssues#strictLatePolicy#appointmentDelays#lastMinuteSchedulingMixed#pricingValueMixed#groomingVariability#parkingLimited
Overall Ratings
🐾Tips for Pet Owners
- Arrive early and confirm your booking time—several reviewers mention a strict late policy and occasional time mix‑ups.
- If you need an urgent visit, call ahead; they have fit in emergencies and last‑minute cases, but slots can be tight.
- Discuss treatment options and costs up front, including whether Healthy Pets Plus suits your needs and what it doesn’t cover for emergencies.
- Allow extra time for roadside parking nearby, as it can be inconvenient at busy times.
- For nervous pets or nail trims, let the team know—they use calming approaches and nurses are praised for gentle handling.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets South Melbourne is at 220 Ferrars St, South Melbourne VIC 3205. It’s easiest to drive; no train/metro/light-rail station is within an easy walk, so check Google Maps for the nearest bus route. Street parking is usually available nearby—check local signage and allow a little extra time at busy periods.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 9:00 am–3:00 pm; closed Sundays. Hours may vary on public holidays—call ahead to confirm.
You can reach the clinic on (03) 9528 2525. For more information, visit https://www.greencrossvets.com.au/vets/caulfield-south/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=caulfield_south
Book by calling the clinic, and if you need an urgent visit, call ahead as they have fitted in last‑minute cases when possible. Aim to arrive a little early to allow for street parking and because reviewers mention a strict late policy.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so prices vary by clinic and the care your pet needs. Call the clinic for their current consult fee, and ask for an itemised written estimate for any procedures. If you require after‑hours care at an emergency centre, fees are typically higher. Pet insurance and third‑party payment options may help with costs depending on your policy and provider.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic accepts.
The clinic provides care during regular opening hours and has accommodated some urgent cases, but no dedicated after‑hours service is stated—call to enquire. For emergencies outside these times, contact a 24/7 emergency veterinary hospital.
Yes—street parking is typically available near the clinic. Check signage for time limits and allow extra time at peak periods; no nearby paid car park was identified.
According to recent reviews, commonly mentioned services include dentistry and dental extractions; soft tissue and emergency surgery; chronic disease management; grooming and nail trims; behaviour consultations and anxiety support; and end‑of‑life care and euthanasia support.
The clinic is rated 4.5 out of 5 from 206 Google reviews. Owners praise compassionate, thorough vets who explain options clearly, gentle handling of nervous pets and good surgical outcomes; common feedback mentions strict late policies, occasional booking confusion or waits/rescheduling, mixed views on pricing and variable grooming experiences.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Caulfield South
Source: Google Maps
Last updated: 10 July 2026