4.3
290 reviews
#compassionateCare#thoroughExplanations#brachycephalicExpertise+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praise the team for being compassionate, friendly and thorough, with many long‑term clients saying they wouldn’t go anywhere else. There are repeated success stories for brachycephalic (bulldog/pug) BOAS surgeries and other procedures, clear explanations of treatment and costs, and the ability to fit pets in for urgent issues. Several reviewers also note fair or reasonable pricing and attentive follow‑up from nurses and reception.
💬Common Feedback & Suggestions
While most reviews are positive, a noticeable minority report serious concerns. Common themes include poor communication and follow‑up (phones unanswered, messages not returned, records like weights missing), inconsistent bedside manner with some vets described as dismissive or pressuring, and a few accounts of missed or minimised diagnoses. Pricing draws mixed reactions, with some owners alleging upselling, hidden extras or duplicate consult fees, and a handful citing long waits, booking difficulties, an older‑looking facility and limited accessibility for people with disabilities.
🏥Clinic Specialties
- BOAS surgery for brachycephalic breeds
- Emergency and urgent care (e.g., poisonings, eye injuries)
- Dentistry and dental cleans
- Desexing and microchipping
- Dermatology and itch/skin management
🏷️Keywords
#compassionateCare#friendlyReception#brachycephalicExpertise#BOASsurgery#clearExplanations#emergencyFitIns#longTermClients#reasonablePricing#costTransparencyConcerns#upsellingConcerns#communicationIssues#phoneAccessProblems#bookingDifficulties#misdiagnosisReports#dismissiveMannerReports#datedFacilities
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and follow up by phone if you don’t get a call back; allow extra time as waits and phone delays were noted by some owners.
- Ask for a written, itemised estimate and discuss alternatives (e.g., sedation, tests, extras) before consenting to procedures to avoid bill surprises.
- If your pet is anxious, request low‑stress handling and, if possible, book with a vet your pet responds well to (several reviewers singled out Zoe positively).
- For brachycephalic dogs, discuss BOAS surgery outcomes and recovery—many owners reported life‑changing improvements here.
- Bring the primary decision‑maker to the consult so you can make informed choices without feeling rushed or pressured.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
St Kilda Veterinary Clinic is at 117 Chapel St, St Kilda VIC 3182. If you’re driving, there’s usually street parking nearby—check local signage for time limits. No train/metro/light-rail station is within easy walking distance, so it’s best to drive or use Google Maps to find the nearest bus route.
They’re open Monday to Friday 8:30 am – 6:00 pm and Saturday 9:00 am – 1:00 pm, and closed on Sunday. Hours may vary on public holidays, so call ahead to confirm.
You can call the clinic on (03) 9534 1741 or visit http://stkildavet.com.au/ for more information.
To book, call the clinic during opening hours or use the website to get in touch if you prefer. For urgent concerns, call first so the team can advise and try to fit your pet in; if you don’t get a call back promptly, follow up as some owners report phone delays.
Veterinary fees in Australia aren’t regulated by a government fee schedule and costs vary by clinic and case, and Medicare does not cover pets. For the most up‑to‑date consultation price, call the clinic for a quote and ask for a written, itemised estimate before any procedure. If you need care after hours, be aware fees are typically higher. Pet insurance and third‑party payment options exist in Australia, but availability varies—ask what this clinic can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts on the day.
The clinic notes experience with emergency and urgent cases and may be able to fit urgent patients in during opening hours. After‑hours availability isn’t listed, so call ahead to check, and if they’re closed seek a 24/7 emergency hospital.
Their noted areas include BOAS surgery for brachycephalic breeds, emergency and urgent care (e.g., poisonings, eye injuries), dentistry and dental cleans, desexing and microchipping, and dermatology/itch and skin management.
Pet owners rate the clinic 4.3 out of 5 (290 reviews). Many praise the compassionate, friendly and thorough team, clear explanations of treatment and costs, successful BOAS surgeries, urgent fit‑ins and reasonable pricing; common critiques mention communication and follow‑up issues, mixed bedside manner, occasional missed or minimised diagnoses, mixed pricing experiences, longer waits, an older‑looking facility and limited accessibility.
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Source: Google Maps
Last updated: 10 July 2026