4.3
290 reviews
117 chapel st saint kilda vic 3182
#compassionateCare#friendlyReception#brachycephalicExpertise+13
St. Kilda Veterinary Clinic
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the vets and nurses for being caring, friendly and thorough, with clear explanations and genuine empathy. Many reported strong clinical outcomes, especially for brachycephalic airway (BOAS) surgeries in pugs and French bulldogs, emergency care, and thoughtful management of complex or long‑term issues. Several noted transparent discussions of costs, reasonable pricing, and being fit in quickly for urgent cases. Long‑term loyalty and “wouldn’t go anywhere else” comments were common.
💬Common Feedback & Suggestions
While the majority of reviews are positive, a notable minority reported concerns. Repeated themes included perceived upselling or pressure to make decisions, dismissive bedside manner from specific vets, and some serious allegations of missed or incorrect diagnoses (e.g., abdominal masses, hernia, premature euthanasia talk). Communication and access were pain points for several reviewers (phones not answered, no call-backs, booking errors, occasional long waits), along with complaints about unexpected add‑ons, double consult charges, and high costs for simple items or procedures. A few mentioned the clinic could use a refresh and one flagged poor accessibility for people with disabilities.
🏥Clinic Specialties
- Brachycephalic airway (BOAS) surgery
- Dentistry and dental procedures
- Emergency and toxin ingestion care
- Dermatology and skin/allergy management
- Ophthalmology and corneal injuries
- Soft‑tissue surgery and lump removals
🏷️Keywords
#compassionateCare#thoroughExplanations#brachycephalicExpertise#successfulSurgeries#friendlyReception#emergencyFitIns#transparentCosts#reasonablePricing#upsellingConcerns#misdiagnosisReports#poorCommunication#phoneIssues#longWaits#accessibilityConcerns#loyalLongTermClients#gentleWithNervousPets
Overall Ratings
🐾Tips for Pet Owners
- If you have a pug or Frenchie considering BOAS surgery, ask to discuss the procedure, risks and expected outcomes in detail—many owners reported excellent results here.
- Book ahead and confirm appointments by phone or email, and follow up if you don’t receive a call back; allow extra time in case of delays.
- Request a thorough physical exam and an itemised written estimate before agreeing to tests or procedures, and don’t hesitate to seek a second opinion if you feel pressured.
- Ask about payment options and line‑by‑line costs (including sedation) to avoid surprises; some owners found prices reasonable while others felt overcharged.
- For anxious pets, bring high‑value treats and let the team know—reviewers noted staff are receptive and can help make visits more comfortable.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
St. Kilda Veterinary Clinic is in St Kilda, VIC 3182. There isn’t a train or light-rail station within easy walking distance, so driving is usually simplest. Street parking is typically available nearby—please check local signage and time limits. If you’re using public transport, use Google Maps to plan the best bus route from your location.
They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 9:00 am–1:00 pm, and closed on Sundays. Check the website or call ahead around public holidays as hours may change.
Call (03) 9534 1741. You can also visit http://stkildavet.com.au/ for general information and updates.
You can book by calling the clinic or visiting http://stkildavet.com.au/ to request an appointment or find contact options. For urgent issues, call to see if they can fit you in the same day.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current consult quote. For any tests or procedures, ask for an itemised written estimate in advance. If you need care outside normal hours at an emergency hospital, after-hours fees are typically higher. Consider pet insurance and, if budgeting is a concern, ask generally about any payment-plan options they accept.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; call ahead to confirm what this clinic currently accepts.
They can usually assist with urgent or emergency cases during normal opening hours, and reviewers mention being fit in quickly when needed. After-hours availability isn’t listed; for emergencies outside these hours, search for a nearby 24/7 emergency vet or check the clinic’s website for guidance, and note that after-hours fees are typically higher.
Yes—street parking is typically available near the clinic in St Kilda; please check local signs for restrictions and time limits. Allow a little extra time during busy periods to find a spot.
St. Kilda Veterinary Clinic offers brachycephalic airway (BOAS) surgery, dentistry and dental procedures, emergency and toxin ingestion care, dermatology and skin/allergy management, ophthalmology (including corneal injuries), and soft‑tissue surgery such as lump removals. Call to enquire about availability and scheduling for specific procedures.
Pet owners rate the clinic 4.3 out of 5 from about 290 reviews, often praising caring, friendly and thorough vets and nurses, clear explanations, and strong outcomes (especially BOAS surgeries and complex cases). Some reviewers reported concerns about perceived upselling or pressure, communication and booking issues (missed calls, long waits), unexpected add‑on costs, and mixed experiences with diagnoses and accessibility.
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Last updated: 10 July 2026