What owners report about visiting
5 community reports｜4/5 details added｜Updated 7/20
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner reported that costs were explained before tests or treatment — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
An owner has said they are unsure, so far — still awaiting owners familiar with this clinic.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ knowledge and practical, no‑nonsense approach, with many long‑term clients saying they trust the team completely. Reviewers frequently highlighted the compassionate care shown to both pets and owners, especially around senior care and end‑of‑life support, as well as gentle handling. Fair, reasonable pricing and clear, helpful advice (including follow‑up calls and home‑care guidance) were repeatedly noted. Many said they highly recommend the clinic and have stayed loyal for years.
💬Common Feedback & Suggestions
A recurring concern was appointment availability and triage for urgent cases, with several reports of being offered waits of around three weeks and one complaint of a promised call‑back that never came. A few reviewers felt the communication style could be blunt or unsympathetic, with isolated allegations of premature euthanasia suggestions for behaviour issues and one claim of a misdiagnosis and records confusion. Aside from these points, most feedback was very positive, with few criticisms of costs or outcomes. Cleanliness was rarely mentioned directly and drew no notable complaints.
🏥Clinic Specialties
- Dentistry and dental procedures
- Senior pet care and end‑of‑life support
- Practical general medicine and diagnostics
- Long‑term preventive care for dogs and cats
- Client education and aftercare follow‑up
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance for non‑urgent visits; several reviewers reported long waits for appointments during busy periods.
- If your pet’s issue is urgent, call early and be clear about urgency; have a backup plan for emergency care if needed.
- If you prefer a softer communication style, mention this when booking—the vets are praised for being frank and practical.
- For dental work, ask for a quote—multiple reviewers found pricing very reasonable compared with other clinics.
- Bring or email your pet’s history ahead of time to avoid any records mix‑ups and to streamline your visit.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜11:00 | |||||||
| 16:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Glen Iris Upper Veterinary Clinic is on High St, Glen Iris VIC 3146. As there isn’t a train, metro or light-rail station within easy walking distance, driving is usually simplest; street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to plan the nearest bus route from your location.
The clinic is open Monday to Friday from 9:00–11:00 am and 4:00–7:00 pm. There are no listed weekend hours; check the website or call ahead before you visit as hours can change.
You can call the clinic on (03) 9885 8636 or visit http://www.glenirisuppervetclinic.com.au/ for updates and general enquiries.
To book, please call the clinic to schedule an appointment. Because reviewers report long waits during busy periods, book well in advance for non-urgent visits and call early for urgent concerns; you can also check the website for current availability.
Veterinary fees in Australia vary by clinic and are not set by the government, and Medicare does not cover pets. For a current quote, call the clinic and ask for an itemised written estimate for any procedures; if after-hours care is needed, fees are typically higher. Pet insurance may help with costs, and some clinics offer payment-plan options—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. As options vary, call ahead to confirm what this clinic accepts before your visit.
The clinic offers dentistry and dental procedures, senior pet care and end-of-life support, practical general medicine and diagnostics, long-term preventive care for dogs and cats, and client education with aftercare follow-up.
The clinic lists weekday hours only and does not advertise after-hours or 24/7 emergency care. For urgent problems outside these hours, call to see if the team can advise; if you can’t reach them, contact a 24/7 emergency veterinary hospital.
Pet owners rate the clinic 4.6/5 from 93 reviews, praising knowledgeable, practical vets, compassionate care (especially for seniors and end-of-life), gentle handling, fair pricing and clear advice with follow-up. Common feedback mentions appointment delays and triage difficulties during busy periods, occasional blunt communication, and isolated concerns about records or advice; overall sentiment is very positive.
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