93 reviews
high st glen iris vic 3146
#compassionateCare#gentleHandling#practicalAdvice+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ compassionate, no‑nonsense approach and strong clinical judgement, with many citing excellent diagnoses, practical treatment plans and great outcomes over years. Reviewers highlighted gentle handling of pets, clear explanations and follow‑up, plus a warm, family feel with friendly, efficient reception. Many long‑term clients (spanning 5–30+ years) say they wouldn’t go anywhere else. Fair pricing and no upselling, including good value for dental work, were also called out.
💬Common Feedback & Suggestions
The main concern raised was access: several reviewers reported being offered appointments three weeks out even for cases they felt were urgent, and one person mentioned a promised call‑back that never came. A few described brusque communication or an overly direct manner, including two accounts of euthanasia being suggested for behavioural issues and one report of a misdiagnosis, which left those owners upset. One outlier called the clinic “cheap and nasty,” but the vast majority of feedback was positive. Overall, reviews are strongly favourable, with availability/triage and bedside manner in select cases being the recurring negatives.
🏥Clinic Specialties
- Compassionate end-of-life care
- Dentistry and dental procedures
- Pragmatic general medicine for dogs and cats
- Long-term preventive care and vaccinations
- Clear home-care instructions and follow-up
🏷️Keywords
#compassionateCare#practicalAdvice#frankManner#gentleHandling#friendlyStaff#longTermClients#fairPricing#noUpselling#followUpCalls#onTimeAppointments#appointmentBacklog#poorTriage#misdiagnosisConcern#abruptCommunication#emergencyAvailabilityIssues#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Book routine visits well in advance; multiple reviews mention appointments can be booked out for weeks.
- If your pet needs urgent attention, phone first to confirm triage capacity and have a local emergency clinic as backup.
- Expect a direct, pragmatic communication style; if you prefer more detailed discussion, say so at the start of the consult.
- Ask about costs up front—owners report fair pricing, no upselling and particularly good value for dental work.
- Request take‑home instructions and updates; the team is noted for clear explanations and follow‑up calls.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜11:00 | |||||||
| 16:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Glen Iris Upper Clinic is in Glen Iris, VIC 3146. There isn’t a train or light‑rail station within easy walking distance, so driving is usually best. Street parking is typically available nearby—always check local signage. If you’re using public transport, use Google Maps to find the closest bus route and walking directions.
The clinic is open Monday to Friday from 9:00 am–11:00 am and 4:00 pm–7:00 pm, and closed on Saturdays and Sundays. Hours may change on public holidays—call ahead to confirm before you travel.
You can contact Glen Iris Upper Clinic on (03) 9885 8636. For more information, visit http://www.glenirisuppervetclinic.com.au/.
Book by calling the clinic. Because multiple reviews mention appointments can be booked out weeks in advance, organise routine visits early; if your pet needs urgent attention, call first to check their triage capacity.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures or dental work. In general, after‑hours or emergency consults cost more than standard hours. If you have pet insurance or are considering a payment‑plan option, ask how claims or payments can be handled.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
Glen Iris Upper Clinic operates set consulting hours on weekdays and there’s no published information confirming after‑hours care. If your pet needs urgent attention, call first to check capacity; outside these hours, consider a dedicated emergency veterinary hospital in Melbourne.
Based on owner feedback, the clinic focuses on pragmatic general medicine for dogs and cats, dentistry and dental procedures, long‑term preventive care and vaccinations, and compassionate end‑of‑life care. Reviewers also note clear home‑care instructions and follow‑up.
Pet owners rate Glen Iris Upper Clinic 4.6/5 from 93 reviews. Feedback highlights compassionate vets with strong clinical judgement, gentle handling, clear explanations and fair pricing with no upselling (especially good value for dental work). Some owners reported difficulty getting timely appointments and occasional brusque communication, but overall sentiment is strongly favourable.
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Last updated: 10 July 2026