118 reviews
200 auburn rd hawthorn vic 3122
#compassionateCare#skilledVets#friendlyStaff+13
Burwood Road Clinic for Cats
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s feline-only expertise, with many citing accurate diagnoses, clear explanations and thoughtful treatment plans. Surgical care (especially desexing) is repeatedly described as skilled, with tiny incisions and very fast recoveries, and handling is gentle even with anxious or senior cats. Reviewers also highlight the team’s compassion and patience, along with pricing that’s fair and not profit-driven, which keeps long-term clients returning for years.
💬Common Feedback & Suggestions
The most common concern is access: many reviewers report long wait lists (sometimes months), difficulty getting through on the phone, and periods when new clients aren’t accepted. A few mention abrupt or unhelpful phone interactions, and at least one account of an urgent end-of-life situation not being accommodated due to the patient not being ‘recent’. There are isolated notes wishing for online booking or email contact. Apart from access and occasional receptionist manner issues, reviews are overwhelmingly positive.
🏥Clinic Specialties
- Feline-only medicine and handling
- Desexing and soft‑tissue surgery
- Allergy and dietary management
- Senior cat care and palliative support
- Dentistry and dental procedures
🏷️Keywords
#felineOnly#compassionateCare#skilledSurgery#gentleHandling#clearCommunication#patientWithQuestions#affordablePricing#notMoneyDriven#longWaits#hardToReachByPhone#notAcceptingNewClients#occasionalRudeReception#loyalClientele#thoroughExplanations#someUrgentCasesAccommodated
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance; wait times can be several weeks or months, and new clients aren’t always accepted.
- Expect phones to be busy—try calling at different times of day and be persistent, as there is no reliable online booking mentioned.
- If your cat has diet or skin issues, bring a detailed food history; the team often uses dietary trials to resolve allergies.
- For surgeries like desexing, plan for early drop‑off and late pick‑up and follow the detailed aftercare—they report very small incisions and quick recoveries.
- If you have an urgent or end‑of‑life situation and are not a current patient, consider contacting an emergency clinic in parallel due to limited capacity.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜19:30 | |||||||
| 10:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Burwood Road Clinic for Cats is in Hawthorn at 69 Burwood Rd, Hawthorn VIC 3122. There isn’t a train/metro/light-rail station within an easy walk, so most owners drive or check Google Maps for a nearby bus route. Street parking is usually available on surrounding streets—always check local signage for time limits or restrictions.
They’re open Monday to Friday 8:30 am–7:30 pm and Saturday 10:00 am–12:00 pm; closed on Sundays. Hours may change on public holidays—call ahead to confirm.
Call (03) 9819 1468 for enquiries and appointments during opening hours.
Bookings are by phone. Reviews note the phones can be busy and wait lists can be long, and there are periods when new clients aren’t accepted, so try calling at different times and book well in advance. If your cat needs urgent or end‑of‑life care and you’re not a current patient, consider contacting an emergency clinic in parallel due to limited capacity.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare does not cover pets, so consultation costs vary by clinic and case. Call the clinic for a current quote, and if your cat may need a procedure, ask for an itemised written estimate beforehand. In general, after‑hours or emergency hospital fees are higher than daytime fees. If you have pet insurance or are considering payment options (e.g. VetPay, AfterPay, GapOnly), ask what might be available for your situation.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic can accept on the day.
Yes—street parking is typically available near 69 Burwood Rd in Hawthorn; check signage for time limits and restrictions. No nearby paid car park is listed.
This feline‑only clinic focuses on cat medicine and handling, with strengths in desexing and soft‑tissue surgery, allergy and dietary management (including dietary trials), senior cat care and palliative support, and dentistry and dental procedures.
The clinic is highly rated at 4.7/5 from 214 reviews, with praise for feline‑only expertise, accurate diagnoses, clear explanations, gentle handling and skilled surgery with quick recoveries, plus fair, not profit‑driven pricing. Common feedback includes long wait lists, difficulty getting through on the phone, periods of not accepting new clients, and occasional brusque phone interactions.
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Last updated: 10 July 2026