Hawthorn Veterinary Clinic
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the vets and nurses for being genuinely caring, calm and thorough, with clear communication and practical, no‑nonsense advice. Many report strong medical outcomes — from fracture repairs, foreign‑body surgeries and tumour removals to quick, accurate diagnoses — and say their pets are well looked after and relaxed during visits. The clinic often accommodates same‑day or short‑notice appointments and provides helpful phone guidance, and several reviewers describe the fees as reasonable, well‑priced or only for what was needed.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number of owners raised concerns. A few felt the clinic was reluctant or unable to pursue complex or terminal cases or lacked urgent diagnostics, and one bird owner reported very poor communication. There were isolated complaints about unexpected or high charges (including a vaccination request that required a return visit), and a note that the premises aren’t accessible for mobility equipment and onsite parking is limited (though nearby street parking is available).
🏥Clinic Specialties
- Fracture repair and trauma care
- Gastrointestinal foreign body surgery
- Dentistry and dental extractions
- Tumour and mass removal surgery
- Rabbit and small mammal medicine
- Allergy management with Cytopoint therapy
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent problems — many reviewers were fitted in the same day or at short notice.
- Allow a few extra minutes to find street parking nearby, as onsite parking is limited.
- If you use a wheelchair or mobility aid, phone first to discuss access and assistance.
- Ask for an itemised estimate and confirm exactly which services you’re booking (e.g., vaccinations) to avoid unexpected costs or repeat visits.
- If you’re unsure whether to bring your pet in, ring for advice — the team are happy to talk through symptoms and next steps.
Other areas this clinic treats
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Conditions commonly treated here
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Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜11:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hawthorn Veterinary Clinic is at 200 Auburn Rd, Hawthorn VIC 3122. There isn’t a train, metro or light‑rail station within easy walking distance, so driving or taking a nearby bus is usually best—check Google Maps for the closest route and timetable. Street parking is typically available on Auburn Rd and surrounding streets (check signage), and onsite parking is limited, so allow a few extra minutes to park.
The clinic is open Monday to Friday 8:00 am–7:00 pm and Saturday 9:00 am–11:00 am; it’s closed on Sundays.
You can reach the clinic on (03) 9818 7818 and visit http://hawthornvets.com.au/ for information.
Call the clinic during opening hours to book an appointment. For urgent problems, call ahead—many reviewers say they were fitted in the same day or at short notice. You can also check the clinic’s website for general visit information.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, so call the clinic for a current consultation quote. For procedures, ask for an itemised written estimate so you know what’s included. If you ever need care outside regular hours, be aware that after‑hours fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer gap claims or payment‑plan options—ask what’s available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
Yes—nearby street parking is usually available around Auburn Rd and adjoining streets, but onsite parking is limited. Allow extra time and always check local parking signs.
The clinic’s noted services include fracture repair and trauma care, gastrointestinal foreign‑body surgery, dentistry and dental extractions, tumour/mass removals, rabbit and small‑mammal medicine, and allergy management with Cytopoint therapy.
Yes—based on the clinic’s information, they see rabbits and other small mammals; call ahead to confirm your pet’s species and the services available.
Pet owners rate the clinic 4.7/5 (118 reviews) and praise the caring, calm team, thorough exams, clear communication, strong medical outcomes and fair pricing, with many noting same‑day or short‑notice appointments and helpful phone guidance. A few mention limited onsite access/parking, occasional unexpected costs, and mixed experiences with very complex or avian cases.
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