263 reviews
#compassionateCare#gentleHandling#thoroughExams+13
Waverley Gardens Veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being kind, gentle and highly professional with both cats and dogs, including anxious pets. Reviews highlight clear explanations, thorough examinations, follow‑up calls after visits and procedures, and smooth outcomes for surgeries such as desexing, lump removals and dental work. Many felt their pets were genuinely cared for, with staff taking time to reduce stress and offer practical advice (including diet and aftercare).
💬Common Feedback & Suggestions
While the vast majority of feedback is positive, a small number of reviewers reported issues with front‑desk interactions (including abrupt or rude calls and a strict approach to late arrivals). Perceptions of pricing were mixed: many found fees reasonable with transparent quotes and payment options, but a few felt overcharged or queried high estimates, particularly for dental procedures. There was also one report of a misdiagnosis that worsened a cat’s eye condition. One reviewer noted confusion about booking rabbits, suggesting species acceptance may need clearer communication.
🏥Clinic Specialties
- Desexing and routine surgery
- Dentistry and dental cleaning
- Soft tissue surgery (lumps and tumours)
- Allergy and dermatology care
- Senior pet and end-of-life care
- Cat-friendly, low-stress handling
🏷️Keywords
#compassionateCare#gentleHandling#thoroughExams#clearCommunication#followUpCalls#anxietyAware#catFriendly#responsiveInEmergencies#fairPricing#paymentOptions#convenientParking#pricingConcerns#rudeFrontDesk#strictLatenessPolicy#misdiagnosisConcern#professionalTeam
Overall Ratings
🐾Tips for Pet Owners
- Arrive a little early for appointments to avoid any issues with the clinic’s strict lateness policy reported by some reviewers.
- Request an itemised quote before procedures—especially dental work—and ask about available payment options (e.g., VetPay) to plan costs.
- Let the team know if your pet is anxious; reviewers say staff are excellent at reducing stress and accommodating nervous animals.
- For surgeries, expect pre‑op checks and updates—ask for aftercare instructions and set up a quiet recovery space at home.
- If you’re bringing a rabbit or other non‑cat/dog species, call ahead to confirm they are currently seeing that species.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Waverley Gardens Veterinary Hospital is located in Mulgrave VIC 3170. As there isn’t a train/metro/light-rail station within easy walking distance, the simplest way is to drive; street parking is typically available nearby in Mulgrave (check local signage). If you’re using public transport, use Google Maps to find the nearest bus route and stops to the clinic.
They’re open Monday to Friday 8:30 am–6:00 pm and Saturday 9:00 am–12:00 pm; they are closed on Sunday.
You can contact Waverley Gardens Veterinary Hospital on (03) 9547 7877 or via their website: http://www.waverleygardensvet.com.au/.
To book, call the clinic or visit their website to enquire about available appointment times. Aim to arrive a little early, as some reviewers noted a strict approach to late arrivals.
Veterinary fees in Australia aren’t government-regulated and can vary by clinic, case and time spent, and Medicare doesn’t cover pets. For the most accurate, up‑to‑date consultation fee, call the clinic for a current quote and ask for an itemised written estimate for any procedures (especially dental work). In general, some clinics work with pet insurance gap claims or offer payment plans (e.g. VetPay, Afterpay, GapOnly), so check what options might suit your situation.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic currently accepts.
Yes—street parking is typically available near the clinic in Mulgrave; allow a few extra minutes and check local parking signs.
Services highlighted by reviewers include desexing and routine surgery, dentistry and dental cleaning, soft tissue surgery for lumps and tumours, allergy and dermatology care, senior pet and end‑of‑life care, and cat‑friendly, low‑stress handling.
Yes—reviews describe the clinic as cat‑friendly with gentle, low‑stress handling and clear communication to keep anxious cats calm.
The clinic is highly rated at 4.8/5.0 from 263 reviews, with strong satisfaction for medical expertise (97%), cleanliness (97%) and recommendability (96%). Pet owners praise the kind, professional team, thorough exams, clear explanations, follow‑up calls and smooth outcomes for surgeries and dental work. Some feedback mentions occasional abrupt front‑desk interactions and a strict lateness policy, mixed views on pricing (especially for dental estimates), one reported misdiagnosis, and a note to call ahead if booking rabbits.
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Last updated: 10 July 2026