497 reviews
65 riddell rd sunbury vic 3429
#compassionateCare#emergencyFitIns#lifeSavingSurgery+13
Unnamed veterinary record - VIC 3429
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, empathetic team and the way they fit pets in quickly, including same‑day and emergency cases—even outside normal hours. Many reported thorough work‑ups, clear explanations, frequent updates, and successful outcomes, including life‑saving surgeries. Several noted fair or reasonable pricing and transparent quotes, and many appreciated the thoughtful end‑of‑life support with condolence cards. The clinic was also frequently commended for handling anxious pets gently and for competent care of birds, guinea pigs and other small pets.
💬Common Feedback & Suggestions
While most feedback was positive, a minority reported concerning experiences: missed or incorrect diagnoses (including for rabbits and guinea pigs), inconsistent continuity of care, and pets being taken ‘out the back’ without owners present. A few cited administrative and communication issues such as delayed callbacks, a lost/unsent lab sample, and difficulty obtaining records. Pricing drew mixed views, with some alleging overcharging, medication mark‑ups and quote discrepancies; one reviewer found a pet discharged soiled, and a few mentioned rushed consults or rude interactions. End‑of‑life handling was praised by many, but a small number described distressing euthanasia processes and wanted clearer, more compassionate protocols.
🏥Clinic Specialties
- Emergency care and life‑saving surgery
- Exotic and avian medicine (birds, guinea pigs, rats)
- End‑of‑life and cremation support
- Dentistry and dental extractions
- Chronic disease management (e.g. epilepsy, Addison’s, kidney disease)
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#emergencyFitIns#lifeSavingSurgery#exoticPetExpertise#endOfLifeSupport#fairPricing#transparentQuotes#overchargingConcerns#inconsistentContinuity#adminErrors#rudeInteractions#misdiagnosisClaims#cleanlinessConcerns#anxiousPetHandling
Overall Ratings
🐾Tips for Pet Owners
- If continuity matters to you, book ahead and request the same vet for follow‑ups to avoid repeating tests and history.
- Ask for an itemised, written estimate (including medications and any euthanasia or cremation fees) and confirm it before treatment.
- Discuss handling preferences up front—especially for anxious pets and euthanasia—and request to be present rather than your pet going ‘out the back’ where appropriate.
- If you’re dropping off samples or expecting test results, confirm the collection schedule and follow‑up timeline before you leave.
- For rabbits, reptiles or other exotics, ask to see a vet experienced with that species and seek a second opinion promptly if your pet’s condition doesn’t improve.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Unnamed veterinary record - VIC 3429 is in Sunbury, Melbourne VIC 3429. No train, metro or light-rail station is within an easy walk, so driving is usually the simplest option. Street parking is typically available in Sunbury—check local signage. If you’re using public transport, check Google Maps for the nearest bus route and walking directions to the clinic.
They’re open Mon–Fri 8:00 am–7:00 pm and Sat 9:00 am–4:00 pm; closed on Sundays. Hours may vary on public holidays—call ahead to confirm before you visit.
You can call (03) 9744 1644 or visit their website at http://www.sunburyallcreatures.com.au/.
Call to book or visit http://www.sunburyallcreatures.com.au/ to enquire about appointments and availability.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets. For the most accurate price, call the clinic for a current quote and ask for an itemised written estimate for any procedures or tests. If after‑hours care is needed, be aware fees are typically higher. Pet insurance and payment‑plan options may help with costs; check your insurer and ask the clinic what they accept.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic currently accepts.
Reviews indicate the team tries to fit in urgent and emergency cases, sometimes outside standard hours; call ahead to confirm current availability and what to do after‑hours.
Owner feedback highlights emergency care and life‑saving surgery; exotic and avian medicine (birds, guinea pigs, rats); end‑of‑life and cremation support; dentistry and dental extractions; and chronic disease management (e.g. epilepsy, Addison’s, kidney disease). Call to confirm the services available for your pet.
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Last updated: 10 July 2026