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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being warm, compassionate and thorough, with many highlighting clear explanations, regular updates and follow-up. Multiple reviews mention being fit in quickly for urgent problems, prompt diagnostics and even life-saving surgeries, as well as thoughtful end-of-life care with condolence cards and cremation support. Several noted reasonable or clearly explained pricing. The clinic also drew positive comments for handling anxious or large dogs and caring well for birds and small mammals.
💬Common Feedback & Suggestions
A minority of reviews report serious concerns: some cite misdiagnoses or missed findings (e.g., small mammals/rabbits, suspected snake envenomation) and, in a few cases, premature recommendations for euthanasia. Others mention inconsistent continuity of care (seeing different vets repeatedly), slow call-backs, administrative lapses (a lab sample not sent, difficulty obtaining records), and occasional rudeness. A cleanliness lapse was described where a pet was left soiled, and a few owners were unhappy with aspects of the euthanasia process (being asked to pay first or pets taken out the back without owners present). Pricing drew mixed feedback, with some alleging overcharging while many others described fair, transparent costs.
🏥Clinic Specialties
- Emergency and life-saving surgery
- End-of-life and cremation support
- Avian and small mammal medicine
- Chronic disease management
- Dentistry and dental care
- Low-stress handling for anxious or large dogs
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues—many owners were fitted in the same day, even around opening hours or on busy days.
- If continuity matters to you, request the same vet when booking to avoid repeating history and tests.
- Ask for an itemised estimate and confirm quotes on arrival, especially for procedures or end-of-life care.
- Discuss euthanasia preferences in advance (staying with your pet, catheter placement in-room, and payment timing) to align the process with your wishes.
- For birds, rabbits or other small/exotic species, request a vet experienced with your animal; seek a prompt second opinion if recovery isn’t tracking as expected.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sunbury All Creatures Veterinary Clinic is at 65 Riddell Rd, Sunbury VIC 3429, in Melbourne’s northwest. It’s easiest to reach by car as there isn’t a train or light-rail station within an easy walk. Street parking is typically available nearby—please check local signage. If you’re using public transport, check Google Maps for the closest bus route and stops to suit your trip.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 9:00 am–4:00 pm, and closed on Sunday. Hours may vary on public holidays, so call ahead to confirm.
You can contact the clinic on (03) 9744 1644 or via their website: http://www.sunburyallcreatures.com.au/.
You can book by calling the clinic or using the online contact options on their website: http://www.sunburyallcreatures.com.au/. For urgent issues, mention it when you book—many owners report being fitted in quickly.
Consultation fees vary between Australian vet clinics and aren’t set by any government schedule, so prices can differ by case and Medicare doesn’t cover pets. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures or hospital treatment. If after-hours or emergency care is required, fees are typically higher. Pet insurance may help with eligible claims, and some clinics offer payment-plan options—ask what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
They manage urgent cases during opening hours, and reviews mention life-saving surgeries and same-day fit-ins. Published hours are Mon–Fri 8:00 am–7:00 pm and Sat 9:00 am–4:00 pm; after-hours availability isn’t stated, so call to enquire. If you need help outside these hours, search for the nearest 24/7 emergency vet in Melbourne.
Yes—street parking is typically available near the clinic on Riddell Rd and surrounding streets. Allow time to find a spot and check local signage, as no nearby paid car park is listed.
Owner feedback highlights emergency and life-saving surgery, end-of-life care with cremation support, avian and small mammal medicine, chronic disease management, dentistry, and low-stress handling for anxious or large dogs.
Yes—reviews describe good care for birds and small mammals. If you have a different exotic species, ask whether a vet experienced with your pet is available when you book.
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