4.2
2,121 reviews
3 burwood hwy burwood east vic 3151
#compassionateCare#friendlyStaff#detailedAdoptionGuidance+13
What owners report about visiting
3 community reports｜3/5 details added｜Updated 8/15
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
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What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
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What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
Can you rely on it
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What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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It can't be used as a basis yet. If you need this information, call the clinic first.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets as caring, professional and thorough, with several noting thoughtful follow‑ups, clear explanations and genuine compassion during difficult moments. Many cited excellent outcomes and attentive care across routine and complex needs, including dental work, cancer care and support for exotic pets like rabbits. A number of reviewers mentioned reasonable pricing for some procedures (e.g., desexing), a spacious, modern facility, and convenient parking. Adoption experiences and post‑adoption check‑ins were also highlighted positively by several reviewers.
💬Common Feedback & Suggestions
While most feedback was positive, recurring concerns centred on customer service: difficulty getting phone calls answered or returned, and occasional brusque or unsympathetic interactions at reception or with specific vets. A few reviews felt charges (especially during holidays or when add‑ons were applied) were higher than expected, and one shopper reported an inflexible retail returns policy. There were isolated reports of delayed communication about test results, a post‑op medication concern, and adoption visits feeling discouraging, with one mention of strong odours and a seating layout that didn’t suit non‑cat/dog pets.
🏥Clinic Specialties
- Dentistry and dental procedures
- Cancer and palliative care
- Desexing surgery
- Exotic and rabbit medicine
- Pet adoption support and follow‑ups
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#followUpCalls#receptionProblems#phoneIssues#fairPricing#expensiveConsults#cleanFacilities#modernClinic#adoptionServices#dentalCare#exoticPets#endOfLifeCare#parkingAvailable#seatingLayoutIssues#odourConcerns#returnsPolicyFrustrations
Overall Ratings
🐾Tips for Pet Owners
- If you’re expecting lab results or follow‑up advice, ask for clear timeframes before you leave and ring back promptly if you don’t hear—phone lines can be busy.
- Request an itemised estimate upfront, especially during public holidays, and discuss which tests or add‑ons are essential to avoid bill surprises.
- For sensitive or non‑cat/dog pets, bring a secure carrier and ask staff for a quieter spot given the dog/cat seating areas and potential noise.
- If adopting, be prepared for detailed questioning and consider visiting at a quieter time; bring your existing dog for meet‑and‑greets as advised.
- Check the store’s returns policy before buying food in bulk; keeping packaging intact may make exchanges easier.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 | |||||||
| 08:00〜19:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
RSPCA Veterinary Clinic is in Burwood East, VIC 3151. As there isn’t a train/metro/light-rail station within an easy walk, driving is usually the most convenient option. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop on the day you travel.
They’re open Mon–Fri 8:00 am–7:30 pm and Sat–Sun 8:00 am–4:00 pm. Hours may change on public holidays, so call ahead to confirm.
Call (03) 9224 2222 or visit https://rspcavic.org/vet-clinics/ for updates and information. If phone lines are busy, try calling again a little later or check the website for the latest details.
Book by calling the clinic or visiting their website for the latest booking options. If your pet is an exotic species or sensitive to busy waiting rooms, mention this when booking so staff can advise on a quieter area.
Consultation fees in Australia vary by clinic and case and aren’t set by any government schedule, and Medicare doesn’t cover pets. For the most accurate price, call the clinic for a current quote and ask for an itemised written estimate for any procedures, tests or medications. If you have pet insurance or prefer payment-plan options (e.g., VetPay, Afterpay, GapOnly), ask what they can process.
Please call ahead to confirm, as payment options vary, but most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay). Some also support pet-insurance gap claims or payment plans—ask what’s available when you book.
Yes—street parking is typically available in Burwood East near the clinic; check local signage and allow a few extra minutes during busy periods.
Services highlighted by pet owners and clinic information include dentistry and dental procedures, cancer and palliative care, desexing surgery, exotic and rabbit medicine, pet adoption support and follow-ups, and compassionate euthanasia and end-of-life care.
Yes—exotic and rabbit medicine are noted services. If you have a specific species, call ahead to confirm availability and any special handling requirements.
The clinic is well regarded, with a 4.3/5.0 rating from 77 reviews. Owners often praise caring, professional vets, thorough explanations, thoughtful follow-ups, good outcomes (including dental and cancer care), help with exotic pets like rabbits, reasonable pricing for some procedures (e.g., desexing), a modern, clean facility, and convenient parking. Common suggestions include improving phone responsiveness and occasional reception interactions, clarifying charges (especially around holidays or add-ons), and refining seating for non-cat/dog pets.
Help with one question
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
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Source: Google Maps
Last updated: 10 July 2026