232 reviews
409 princess hwy officer vic 3809
#compassionateCare#friendlyStaff#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s caring, compassionate manner and clear communication, with many noting vets who are thorough, gentle and take time to explain options. Numerous reviewers mentioned excellent outcomes and support in difficult times (including sensitive end‑of‑life care and follow‑up calls), plus help with emergencies and second opinions. Several highlighted friendly reception staff, occasional short waits or on‑time appointments, and easier parking at the newer location.
💬Common Feedback & Suggestions
Most reviews are very positive, but a recurring concern was pricing transparency: a few owners reported quotes being adjusted upward or bills higher than expected, and some found fees a bit expensive. There were occasional convenience issues such as running late without notice and, in one case, being turned away close to closing despite an emergency. A small number of serious complaints mentioned post‑surgical complications or a missed diagnosis and described one vet as brusque or uncaring. Overall sentiment remains strongly favourable, with these negatives in the minority.
🏥Clinic Specialties
- Second opinions and thorough diagnostics
- Soft tissue surgery and lump removals
- Emergency and trauma care
- End-of-life care and home euthanasia
- Puppy school and training
- Dentistry and dental cleaning
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughDiagnostics#skilledSurgeons#bereavementSupport#longTermLoyalty#fairPrices#priceTransparencyIssues#sometimesExpensive#shortWaitTimes#occasionalDelays#easyParking#appointmentAvailability#turnedAwayNearClosing#goodForAnxiousPets
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed written quote (including possible add‑ons) before procedures and keep a copy of anything signed on a tablet to avoid billing surprises.
- If your pet is anxious, request to wait in the car and be called in when the reception area is quiet, as staff have accommodated this for others.
- Book ahead and allow some buffer time in case appointments run late; you can ask the clinic to text if they’re behind schedule.
- For urgent issues near closing time, call first to confirm they can see you or to get directed to an alternative emergency clinic.
- If you prefer to stay with your pet during quick procedures (e.g., shaving for skin checks), let the nurse know and ask to accompany them.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜16:30 | |||||||
| 09:00〜20:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Beaconsfield Veterinary Centre is at wood st beaconsfield vic 3807 in Melbourne’s south-east. It’s easiest to drive, as there isn’t a train or light-rail station within a short walk. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 9:00 am–8:00 pm and Saturday 8:30 am–4:30 pm (no Sunday hours listed). Hours can change, so check the website or call ahead before you travel.
You can contact the clinic on (03) 9769 8777 or via their website: http://www.beaconsfieldvet.com.au/.
You can book by calling the clinic or by using the contact/booking options on http://www.beaconsfieldvet.com.au/. For urgent issues—especially close to closing time—call first to confirm they can see you or to be directed to an emergency hospital.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, so please call the clinic for a current quote. Medicare doesn’t cover pets. If your pet needs a procedure, ask for an itemised written estimate (including possible add‑ons) beforehand. If you require after‑hours emergency care, be aware that fees at emergency hospitals are typically higher. Pet insurance and payment‑plan options exist in Australia; check your policy and ask the clinic what they can accept.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
The team provides emergency and trauma care during opening hours. For urgent issues near closing or after hours, call first to check availability or to be directed to a 24/7 emergency hospital.
Yes—street parking is typically available near the clinic; just check local signage for time limits. Reviewers have also noted parking is easier at their newer location.
Noted services include second opinions and thorough diagnostics, soft tissue surgery and lump removals, emergency and trauma care, end‑of‑life care and home euthanasia, puppy school and training, and dentistry/dental cleaning.
Pet owners rate it highly at 4.7/5 (158 reviews), praising the caring, compassionate team, clear communication, thorough vets, supportive end‑of‑life care, friendly reception, and often short waits. Common suggestions include clearer pricing/quotes, occasional delays or being turned away close to closing, and a small number of concerns about post‑surgical issues or a brusque consult. Overall sentiment is strongly favourable.
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Last updated: 10 July 2026