158 reviews
wood st beaconsfield vic 3807
#compassionateCare#friendlyStaff#thoroughDiagnostics+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets for being thorough, knowledgeable and clear in their explanations, with multiple mentions of issues being picked up that others had missed and careful follow-up. The team’s compassion stood out, especially around end‑of‑life care, with unhurried support, keepsakes like paw/nose prints and thoughtful condolence packages. Many also highlighted friendly reception staff, calm handling of anxious pets, and the ability to fit in urgent cases, with easy parking and a clean, quiet waiting area noted.
💬Common Feedback & Suggestions
While the tone is largely positive, some reviewers raised concerns about costs and billing transparency, including unexpected or higher‑than‑quoted charges and tests done without clear consent. A handful reported misdiagnoses or rough/uncaring handling, including a few distressing euthanasia experiences. Occasional long waits, booking mix‑ups and the lack of online booking were also mentioned. A small number felt recommendations were pushy or money‑focused.
🏥Clinic Specialties
- End-of-life and euthanasia care
- Dentistry and dental extractions
- Cardiology and heart failure management
- Surgery and complex case referrals
- Anxious pet handling and fear-free visits
- Emergency triage and same-day fit-ins
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#anxiousPetHandling#endOfLifeSupport#followUpCalls#easyParking#competitivePricing#priceTransparencyIssues#misdiagnosisConcerns#roughHandlingReports#longWaits#afterHoursHelp#loyalCustomers#billingDisputes
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised written quote and clarify any potential extras before procedures; request a copy of any consent form you sign.
- If your pet is anxious, let the team know in advance—they can assist with calm handling, outside exams, or helping to and from the car.
- Allow a time buffer for your appointment as waits can occur; you can wait in your car if the waiting room is busy.
- For end-of-life visits, discuss your preferences (time, keepsakes, preferred vet) ahead of the appointment to ensure a peaceful goodbye.
- Confirm the cost of rechecks and lab tests before they’re performed, and ask about any available discounts (e.g., seniors).
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜20:00 | |||||||
| 08:30〜16:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Officer Vet Clinic is at 409 princess hwy officer vic 3809 in Officer. As there isn’t a train/metro/light-rail station within easy walking distance, driving is usually the simplest option; street parking is typically available on nearby streets—check local signage. If you’re using public transport, use Google Maps to find the best local bus route and walking directions.
They’re open Monday to Friday 8:00 am–8:00 pm and Saturday 8:30 am–4:30 pm, and closed on Sundays.
You can call (03) 8751 8251 or visit http://www.officervet.com.au/ for more information.
To book, call the clinic to arrange a time. Reviews mention there isn’t online booking, so phoning is the quickest way; if you need to be seen urgently, call to ask about same-day fit-ins.
Consultation fees in Australia aren’t government‑regulated and vary by clinic, and Medicare doesn’t cover pets. Call the clinic for a current quote, and if your pet needs any procedure, ask for an itemised written estimate (including possible extras like tests, medications, or rechecks). If you require after‑hours care, be aware fees are typically higher. Pet insurance and some payment‑plan options exist in Australia—ask what options the clinic can support.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They provide emergency triage and same‑day fit‑ins during opening hours and are open until 8 pm on weekdays. They don’t advertise 24/7 after‑hours service, so for urgent issues outside opening times, call to confirm availability or seek a dedicated emergency hospital.
According to recent feedback, the clinic is noted for end‑of‑life and euthanasia care, dentistry and dental extractions, cardiology and heart failure management, surgery with complex case referrals, calm handling for anxious pets and fear‑free visits, and emergency triage with same‑day fit‑ins.
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Last updated: 10 July 2026