178 reviews
236 springvale rd glen waverley vic 3150
#compassionateCare#clearCommunication#thoroughExams+13
Melbourne Veterinary Specialist Centre
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the specialist skill and outcomes across surgery, dermatology and internal medicine, including life‑saving emergency operations, BOAS corrections and effective allergy management. Many highlighted vets who were thorough, explained options clearly, and followed up by phone or email while working collaboratively on treatment plans without pressure. The team’s empathy and gentle handling, especially of anxious or reactive pets, also stood out.
💬Common Feedback & Suggestions
While most experiences were positive, cost was a recurring concern; several reviewers felt consults and tests were expensive and a few reported poor price transparency or feeling upsold, though others acknowledged specialist care is costly. Some noted customer‑service issues at reception, including curt or inconsistent communication, difficulty getting calls answered or results returned, long waits, and one scheduling mix‑up. A small number felt rushed during dermatology consults or disappointed with outcomes, but these instances were outweighed by reports of successful treatment and supportive care.
🏥Clinic Specialties
- Dermatology and allergy testing/immunotherapy
- Brachycephalic airway (BOAS) surgery
- Oncology and chemotherapy
- Orthopaedic surgery (TPLO, arthrodesis, fracture repair)
- Internal medicine (cardiac, renal and gastro cases)
- Behavioural medicine for reactive/anxious dogs
🏷️Keywords
#compassionateCare#surgicalExcellence#dermatologyExperts#oncologySupport#thoroughExplanations#clearTreatmentPlans#followUpCalls#reactiveDogFriendly#worksWithinBudget#highCosts#pricingTransparencyConcerns#receptionIssues#phoneCommunicationDelays#longWaits#easyParking#specialistCentre
Overall Ratings
🐾Tips for Pet Owners
- This is a specialist centre, so ask for itemised estimates upfront and discuss your budget and options before proceeding.
- Bring a referral and your pet’s previous records to streamline investigations and decision‑making.
- Book well in advance and allow extra time on the day for check‑in and possible waits; there is onsite parking.
- If your pet is anxious or reactive, flag this when booking—staff can adapt handling and give space to keep them calm.
- Follow up proactively by phone or email for test results and updates, as callbacks can sometimes be delayed.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜14:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Melbourne Veterinary Specialist Centre is at 70 Blackburn Rd, Glen Waverley VIC 3150. As there isn’t a train or light-rail station within easy walking distance, driving is usually simplest; street parking is available on surrounding roads—check local signage for any limits. Alternatively, use Google Maps to find the nearest bus route and stops to suit your trip.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–2:00 pm, and closed on Sundays. Public holiday hours may vary, so call ahead to confirm.
Call (03) 9887 8844. You can also visit the website for information: https://www.emergencyvet.com.au/our-network/mvsc.html/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=mvsc_glen_waverley
To book, please call the clinic. As this is a specialist centre, you’ll usually need a referral from your primary vet—bring that and your pet’s previous records. Book well in advance, allow extra time on the day for check‑in and possible waits, and let the team know if your pet is anxious or reactive so they can tailor handling and give space.
Consultation fees vary and are not regulated in Australia, so contact the clinic for a current quote. There’s no government‑published fee schedule for vets and Medicare does not cover pets. For any tests or procedures, ask for an itemised written estimate before you proceed. Pet insurance and payment‑plan options (e.g. VetPay, Afterpay, GapOnly) are available at some clinics in general—ask the team what’s available and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
This specialist centre provides referral-level care including: dermatology with allergy testing and immunotherapy; brachycephalic airway (BOAS) surgery; oncology and chemotherapy; orthopaedic surgery (e.g. TPLO, arthrodesis, fracture repair); internal medicine for cardiac, renal and gastrointestinal cases; and behavioural medicine for reactive or anxious dogs.
Yes—street parking is typically available near the clinic on surrounding streets; check signage for time limits and restrictions, and allow a little extra time to find a spot.
It’s well rated, with 4.4 out of 5 from 209 Google reviews. Owners praise the specialist skill and outcomes across surgery, dermatology and internal medicine, clear explanations, collaborative treatment plans and compassionate handling of anxious or reactive pets. Common feedback includes concerns about high costs and price transparency, some reception communication issues and occasional long waits, though many still recommend the centre for its expertise.
Yes—being a specialist centre, you’ll usually need a referral from your primary vet. Bring the referral and any prior records or test results to streamline your pet’s assessment, and call ahead to confirm exactly what’s required.
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Last updated: 10 July 2026