257 reviews
259 church st richmond vic 3121
#compassionateCare#friendlyTeam#thoroughExams+13
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being genuinely caring, patient and professional, with clear explanations of diagnoses and treatment options. Many noted excellent handling of anxious pets, thoughtful follow‑ups after visits, and a calm, fear‑free approach. People also appreciated being fitted in quickly for urgent issues, running on time for appointments, and cat‑friendly touches like a dedicated cat room and comfortable boarding.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but some owners felt prices were high, citing unexpected add‑ons, strong upselling, and Saturday surcharges. A few reported communication gaps around consent for tests or estimates that blew out, and one described an unnecessary surgery being suggested for a puppy. Others mentioned occasionally inconsistent advice between different vets and that nearby parking can be limited. Greater transparency on costs and explicit consent for any tests would address most concerns.
🏥Clinic Specialties
- Fear-free handling for anxious pets
- Dentistry and dental procedures
- Desexing and soft-tissue surgery
- Emergency and same-day appointments
- Cat-friendly facilities and boarding cattery
- Rabbit and exotic pet care
🏷️Keywords
#compassionateCare#anxietyAwareHandling#fearFreeApproach#thoroughExplanations#clearCommunication#followUpCalls#promptEmergencyCare#onTimeAppointments#easyBooking#catFriendly#boardingCattery#cleanClinic#expensivePricing#upsellingConcerns#parkingChallenges#consentCommunicationIssues
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate upfront (including any potential extras or weekend surcharges) and request costs be discussed before proceeding.
- Confirm exactly which tests or treatments are planned and provide explicit consent to avoid surprises.
- If your pet is anxious, request low‑stress handling and, for cats, ask for the quiet cat room; occasional treat visits can also help.
- For urgent issues, call ahead—many reviewers were fitted in the same day and seen promptly.
- Allow a few extra minutes to find parking nearby, and bring your insurance or Best for Pets membership details to streamline claiming and reduce costs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜13:00 | |||||||
| 08:00〜13:00 | |||||||
| 14:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Swan Street Vet is at 445 Swan St, Richmond VIC 3121. It’s easiest to drive; street parking is available on Swan Street and nearby side streets—check local signage and allow a few extra minutes at busy times. If you’re using public transport, check Google Maps for the nearest bus route, as there isn’t a train or light‑rail station listed within an easy walk.
They’re open Monday to Friday 7:30 am–1:00 pm and 2:00 pm–6:00 pm, and Saturday 8:00 am–1:00 pm; closed Sundays.
You can contact Swan Street Vet on (03) 9111 0000. You can also visit their website for information: https://swanstreetvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
You can book online via their website or call the clinic to arrange a time, and for urgent issues it’s best to call ahead to see if a same‑day slot is available: https://swanstreetvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Veterinary fees in Australia vary by clinic and aren’t government‑regulated, and Medicare doesn’t cover pets. Call the clinic for a current consultation quote and ask for an itemised written estimate for any procedures or tests. Urgent or after‑hours care (typically at dedicated emergency hospitals) usually attracts higher fees. If you have pet insurance or are considering payment options (e.g. GapOnly, VetPay, Afterpay), check what’s available and how claims are handled before your visit.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic currently accepts.
They provide urgent and same‑day appointments during opening hours. The clinic doesn’t list an after‑hours service; for emergencies outside these times, seek your nearest 24/7 emergency vet hospital, and during opening hours call ahead so the team can prepare for your pet’s arrival.
Yes—street parking is typically available near the clinic, though it can be limited at times in Richmond, so allow extra time and check council signage; no dedicated paid car park was identified nearby.
Their noted services include fear‑free handling for anxious pets; dentistry and dental procedures; desexing and soft‑tissue surgery; urgent/same‑day appointments; cat‑friendly facilities with a dedicated cat room and boarding cattery; and rabbit and exotic pet care.
Pet owners rate Swan Street Vet 4.6 out of 5 (189 reviews). Reviewers praise the caring, patient team, clear explanations, excellent handling of anxious pets, timely follow‑ups, prompt same‑day bookings, and cat‑friendly touches. Some feedback mentions higher prices with occasional add‑ons or Saturday surcharges, a desire for clearer consent and cost transparency, occasional inconsistent advice between vets, and that nearby parking can be tight.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Richmond
Source: Google Maps
Last updated: 10 July 2026