318 reviews
276 sydney rd coburg vic 3058
#compassionateCare#friendlyStaff#knowledgeableVets+12
Heritage Veterinary Clinic
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the vets’ skill and thorough, professional care, delivered by a warm, compassionate team. Many highlighted fair, reasonable pricing with no upselling, clear explanations, and strong outcomes across surgery, chronic disease management and tricky cases; emergency squeeze-ins and thoughtful end-of-life support (including home visits) were also noted. Numerous long-term clients said they’ve trusted the clinic for years and would happily recommend it.
💬Common Feedback & Suggestions
While the overall tone is very positive, a minority reported issues with front-desk manner (rude or indifferent interactions) and occasional long waits or check-in errors. Several reviews mentioned times when the clinic wasn’t taking new clients or declined urgent cases near closing or when fully booked, which resulted in pets being turned away. A small number also felt a particular vet’s handling or communication was brusque or judgmental, and one serious account alleged a misdiagnosis and an injection given despite a history of injection-site sarcoma.
🏥Clinic Specialties
- End-of-life and in-home euthanasia
- Senior pet and chronic disease management (e.g. diabetes)
- General surgery and desexing
- Dentistry and dental extractions
- Feline-friendly handling and care
- Avian and poultry care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#fairPricing#noUpselling#emergencyFitIns#endOfLifeSupport#homeEuthanasia#longTermClients#catFriendly#goodWithAnxiousPets#rudeReception#appointmentAvailabilityIssues#turnedAwayEmergencies#misdiagnosisConcern
Overall Ratings
🐾Tips for Pet Owners
- Book ahead as the clinic can be busy and sometimes not accepting new clients; call first, especially for urgent issues or near closing time.
- If your pet is nervous or reactive, mention it when booking and ask for a quieter time slot; several reviewers said staff were accommodating and gentle.
- Discuss treatment options and ask for an estimate—pricing is often described as fair and they don’t push unnecessary extras; second opinions here have saved some owners money.
- For true emergencies, phone to confirm they can see you and have a back-up clinic in mind in case they’re fully booked.
- There is parking at the rear of the building, according to reviewers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Heritage Veterinary Clinic is in Coburg at 274–276 Sydney Rd, Coburg VIC 3058. There isn’t a train or light-rail station within an easy walk, so it’s usually simplest to drive or use Google Maps to find a nearby bus route. Street parking is typically available (check local signage), and reviewers also mention parking at the rear of the building.
They’re open Monday to Friday from 8:30 am to 5:30 pm. The clinic is closed on Saturday and Sunday.
You can call the clinic on (03) 9386 1501 or visit their website at http://www.heritagevets.com.au/ for more information.
To book, please call the clinic during business hours. As they can be busy and may at times pause new-client bookings, it’s best to phone ahead—especially for urgent issues or near closing time—and you can also check their website for updates.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. For the current consult fee at this clinic, please call to get a quote. If your pet may need a procedure, ask for an itemised written estimate so you know what’s included. If you have pet insurance or are exploring payment‑plan options, ask how claims or third‑party plans are handled, as availability varies by clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
The clinic operates during weekday business hours and does not list a dedicated after‑hours service. For urgent cases, call first to see if they can fit you in; if they’re fully booked or closed, contact a 24/7 emergency vet hospital.
Yes—street parking is usually available near the clinic on Sydney Rd (always check local signage), and reviewers report parking at the rear of the building.
The clinic is noted for end‑of‑life support and in‑home euthanasia, senior pet and chronic disease management (e.g. diabetes), general surgery and desexing, dentistry and dental extractions, feline‑friendly handling and care, and avian and poultry care.
Pet owners rate the clinic 4.7 out of 5 (318 reviews), praising skilled, thorough vets, compassionate care, fair pricing without upselling, clear communication, and good outcomes—including support for tricky cases and thoughtful end‑of‑life care. Some feedback mentions occasional front‑desk brusqueness, long waits or booking mix‑ups, times when new clients or urgent cases weren’t accepted near closing or when fully booked, and a small number of concerns about handling or a misdiagnosis.
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Last updated: 10 July 2026