127 reviews
32 sydney rd coburg vic 3058
#diagnosticExcellence#honestAdvice#compassionateCare+13
What owners report about visiting
2 community reports｜2/5 details added｜Updated 7/24
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ professionalism, compassion and clear communication, with many noting thorough exams and strong outcomes across issues like diabetes management, meningitis care, smooth surgeries and desexing. Reviewers also highlighted fair, reasonable pricing with no upselling, and appreciated how often the team squeezed in emergencies or same‑day visits. Sensitivity around end‑of‑life care, including home euthanasia, and the friendly, helpful nursing/reception team were recurring positives.
💬Common Feedback & Suggestions
While most feedback was positive, some reviews reported rude or indifferent reception service and a dismissive bedside manner from one vet. A serious misdiagnosis and a case of proceeding with an injection despite owner instructions were mentioned. A number of people were turned away when the clinic was fully booked, near closing time or not accepting new clients, and one review noted long waits and check‑in issues. These comments suggest improving triage and communication for urgent cases and consistency in client service.
🏥Clinic Specialties
- End-of-life and home euthanasia
- Soft tissue surgery and desexing
- Emergency and same-day care
- Dentistry and dental second opinions
- Diabetes and chronic disease management
- Backyard poultry care
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#fairPricing#noUpselling#emergencyFitIns#loyalLongTermClients#endOfLifeSupport#gentleWithNervousPets#clearExplanations#appointmentAvailabilityIssues#rudeReceptionistReports#misdiagnosisConcerns#convenientParking#busyAtTimes
Overall Ratings
🐾Tips for Pet Owners
- Book ahead, and confirm if they’re taking new clients as they can be busy and occasionally pause new registrations.
- For urgent problems, phone first—many reviewers were squeezed in for same‑day emergencies, but some were turned away when fully booked or near closing.
- If your pet is anxious or reactive, let the team know in advance and arrive prepared (e.g., muzzle if advised); they can accommodate fearful pets.
- Discuss treatment options and costs upfront—the clinic is known for fair pricing and offering sensible alternatives or second opinions.
- Use the rear on‑site parking and consider arriving a little early, as the waiting room can get busy with dogs at times.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Heritage Veterinary Clinic is at 276 Sydney Rd, Coburg VIC 3058. It’s on Sydney Road in Coburg; no train or light-rail station is within an easy walk, so most people drive. Street parking is available nearby—check local signage—and you can use Google Maps to find the nearest bus route.
They’re open Monday to Friday, 8:30 am to 5:30 pm, and closed on Saturdays and Sundays.
Call (03) 9386 1501 or visit http://www.heritagevets.com.au/ for general enquiries.
To book, call the clinic or visit their website to enquire about availability. They can be busy and may pause new client registrations at times, so it’s best to book ahead. For urgent problems, phone first—reviews note they often try to fit in same-day cases when possible.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare does not cover pets. Call the clinic for a current consultation quote, and if any procedure is recommended, ask for an itemised written estimate. If you need after-hours emergency care, fees are typically higher. Pet insurance and payment-plan options exist in general; check your policy and ask the clinic what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. As options vary by clinic, please call ahead to confirm what this clinic accepts.
They can often accommodate same-day urgent cases during opening hours when capacity allows. They don’t list after-hours services, so call first to check availability; if the clinic is closed or fully booked, seek a 24/7 emergency veterinary hospital in Melbourne.
Yes—there’s rear on-site parking and additional street parking on Sydney Rd and surrounding streets; remember to check parking signs. At busier times, arriving a few minutes early can help you find a spot.
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Last updated: 10 July 2026