East Bentleigh Veterinary Clinic

What owners report about visiting

1 community reports|1/5 details added|Updated 7/21

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for being caring, gentle and highly knowledgeable, with thorough examinations and clear explanations that put even first‑time pet parents at ease. Many noted pets were relaxed in the clinic, often keen to visit for pats and treats, and appreciated proactive follow‑ups after visits or surgery. Reviewers also highlighted fair, reasonable pricing and the team’s willingness to fit in urgent cases when needed.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive; a few minor issues were raised. A small number of owners reported difficulty securing an urgent appointment or not receiving a promised callback, and one mentioned a brusque reception interaction. There were isolated notes about strict prescription‑renewal policies requiring a consult, a single comment about cost being expensive, and one admin hiccup with an invoice email. Otherwise, concerns were rare.

🏥Clinic Specialties

  • Compassionate palliative and euthanasia care
  • Soft‑tissue surgery and desexing
  • Preventive care and new puppy/kitten guidance
  • Dentistry and dental check‑ups
  • Small mammal and avian care (rabbits, guinea pigs, chickens)

🏷️Keywords

#compassionateCare#friendlyStaff#thoroughExams#gentleHandling#clearCommunication#followUpCalls#sameDayAppointments#fairPricing#cleanClinic#onlineBooking#ampleParking#anxiousPetsHandled#longTermClients#condolenceGestures#bookingIssues#receptionistMannerIssue#scriptPolicyStrict#adminHiccups

Overall Ratings

🐾Tips for Pet Owners

  • Book early for urgent issues as the clinic can get busy, and follow up by phone if you’re waiting on a callback.
  • Use the online new‑patient sign‑up and booking system to save time.
  • Ask about complimentary checks mentioned by reviewers (e.g., free puppy or dental check‑ups).
  • If your pet is anxious, let the team know—they can tailor a low‑stress plan and handling approach.
  • There is easy access and parking via front and rear entrances; plan your arrival accordingly.
📊 **Overall Ratings** - Medical Expertise: 96% satisfied - Service Attitude: 95% satisfied - Convenience: 88% satisfied - Pricing: 91% satisfied - Cleanliness: 94% satisfied - Recommendability: 97% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for being caring, gentle and highly knowledgeable, with thorough examinations and clear explanations that put even first‑time pet parents at ease. Many noted pets were relaxed in the clinic, often keen to visit for pats and treats, and appreciated proactive follow‑ups after visits or surgery. Reviewers also highlighted fair, reasonable pricing and the team’s willingness to fit in urgent cases when needed. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive; a few minor issues were raised. A small number of owners reported difficulty securing an urgent appointment or not receiving a promised callback, and one mentioned a brusque reception interaction. There were isolated notes about strict prescription‑renewal policies requiring a consult, a single comment about cost being expensive, and one admin hiccup with an invoice email. Otherwise, concerns were rare. 🏥 **Clinic Specialties** - Compassionate palliative and euthanasia care - Soft‑tissue surgery and desexing - Preventive care and new puppy/kitten guidance - Dentistry and dental check‑ups - Small mammal and avian care (rabbits, guinea pigs, chickens) 🏷️ **Tags** #compassionateCare #friendlyStaff #thoroughExams #gentleHandling #clearCommunication #followUpCalls #sameDayAppointments #fairPricing #cleanClinic #onlineBooking #ampleParking #anxiousPetsHandled #longTermClients #condolenceGestures #bookingIssues #receptionistMannerIssue #scriptPolicyStrict #adminHiccups 🐾 **Tips for Pet Owners** - Book early for urgent issues as the clinic can get busy, and follow up by phone if you’re waiting on a callback. - Use the online new‑patient sign‑up and booking system to save time. - Ask about complimentary checks mentioned by reviewers (e.g., free puppy or dental check‑ups). - If your pet is anxious, let the team know—they can tailor a low‑stress plan and handling approach. - There is easy access and parking via front and rear entrances; plan your arrival accordingly.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9557 9500
Official website
bentleighvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:30
08:30〜13:30
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

172 east boundary rd bentleigh east vic 3165

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

East Bentleigh Veterinary Clinic is at 172 east boundary rd bentleigh east vic 3165 in Bentleigh East, Melbourne. There isn’t a train or light‑rail station within easy walking distance, so it’s easiest to drive or check Google Maps for a nearby bus route. Street parking is usually available on surrounding streets—check local signage—and there is easy access via front and rear entrances.

The clinic is open Monday to Friday 8:00 am–6:30 pm and Saturday 8:30 am–1:30 pm, and is closed on Sundays.

You can contact East Bentleigh Veterinary Clinic on (03) 9557 9500 or via their website at http://www.bentleighvet.com.au/.

You can book online via the clinic’s website or call to arrange an appointment. New patients can complete sign‑up online, and for urgent issues it’s best to book early and follow up by phone if you’re waiting on a callback.

Consultation fees in Australia aren’t government‑regulated and vary by clinic, so call the clinic for a current quote. Medicare does not cover pets, and for any procedure or surgery you should request an itemised written estimate in advance. If you need after‑hours care, be aware fees are typically higher. Pet insurance can help with eligible costs, and some clinics offer payment‑plan options—ask what’s available when you call.

Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.

Yes—street parking is typically available near the clinic; please check local signage. There’s easy access via front and rear entrances, but allow a little extra time to park during busy periods.

The clinic offers compassionate palliative and euthanasia care, soft‑tissue surgery and desexing, preventive care with new puppy/kitten guidance, dentistry and dental check‑ups, and small mammal and avian care (including rabbits, guinea pigs and chickens).

Pet owners rate the clinic 4.9/5.0 from 175 reviews, praising caring, gentle and highly knowledgeable vets and nurses, thorough exams, clear explanations, relaxed pets in clinic, proactive follow‑ups and fair pricing. A few mentioned difficulty securing urgent slots or missed callbacks, a brusque reception interaction, strict prescription‑renewal policies, and an isolated admin hiccup.

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Source: Google Maps
Last updated: 10 July 2026