4.2
520 reviews
26 robertson st kensington vic 3031
#compassionateCare#skilledSurgeons#oncologyExpertise+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ compassion, gentleness and clear, thorough explanations. Many noted careful handling of anxious pets, prompt help on short notice, and strong outcomes across routine care, dentistry, surgery and long‑term cases. Several reviewers also mentioned fair or transparent pricing and long-standing trust over many years.
💬Common Feedback & Suggestions
While most feedback is positive, a number of reviewers reported issues with reception manner, feeling unwelcome, or difficulty getting administrative help. Booking and timing were mixed, with some finding it hard to secure appointments, experiencing long waits or rescheduling mishaps, and street parking only. A few owners raised concerns about pricing transparency in specific cases, perceived upselling tied to a third‑party membership, and puppy school customer service with no refunds. There were isolated but serious reports of missed or delayed diagnoses, poor follow‑up on test results, and one complaint about inadequate post‑op pain control; one person also felt the premises looked tired and another mentioned an odour.
🏥Clinic Specialties
- Dentistry and dental surgery
- Soft tissue surgery and desexing
- End-of-life and palliative care
- Feline medicine and infectious disease management
- Allergy and dermatology management
- Puppy preschool and training
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#gentleHandling#anxiousPetsFriendly#quickUrgentAppointments#reasonablePricing#transparentCosts#longTermClients#dentalCare#endOfLifeCare#surgeryServices#receptionConcerns#bookingAndWaitIssues#adminErrors#insuranceUpsellConcerns
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine visits as appointments can fill quickly, and allow extra time for potential waits and street parking.
- If your pet is anxious, let the team know—reviewers found staff patient and gentle when prepared.
- Ask for itemised quotes and discuss options before consenting to tests or procedures to keep costs transparent.
- Confirm booking changes and follow up on test results in writing to avoid miscommunication.
- If considering puppy school or a membership plan, clarify the trainer’s style, refund policy, and any contract terms before enrolling.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜13:00 | |||||||
| 08:30〜18:30 | |||||||
| 08:30〜20:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kensington Vet Clinic & Hospital is at 45 Epsom Rd, Kensington VIC 3031. It’s in the heart of Kensington; with no train/metro/light‑rail station within easy walking distance, most owners drive or check Google Maps for the nearest bus route. Street parking is usually available nearby—allow extra time and always check local signage.
They’re open Monday 8:30am–8:00pm, Tuesday 8:30am–6:30pm, Wednesday 8:30am–8:00pm, Thursday 8:30am–6:30pm, Friday 8:30am–6:30pm, and Saturday 8:30am–1:00pm; closed Sundays. Hours can change on public holidays, so call ahead or check the website before you visit.
You can contact Kensington Vet Clinic & Hospital on (03) 9372 2733. For general information, visit https://www.kensingtonvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb.
To book an appointment, call the clinic to arrange a suitable time. Routine visits can fill quickly, so book ahead and allow a little extra time for parking when you arrive.
Consultation fees in Australia aren’t government‑regulated and vary by clinic and by your pet’s needs, so call the clinic for a current quote. Medicare doesn’t cover pets; if a procedure is recommended, ask for an itemised written estimate. Pet insurance and some payment‑plan options may help with costs—check your policy and discuss options with the clinic.
Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts on the day.
Yes—street parking is typically available on Epsom Rd and nearby streets; there isn’t a listed paid car park close by. Check signage and allow a few extra minutes in case it’s busy.
Services highlighted include dentistry and dental surgery, soft tissue surgery and desexing, end‑of‑life and palliative care, feline medicine and infectious disease management, allergy and dermatology management, and puppy preschool/training.
The clinic has a strong focus on feline medicine and reviewers often mention gentle handling of anxious cats. If you need cat‑only appointment times, separate waiting options or details on any specific cat‑friendly protocols, call to enquire.
Pet owners rate it 4.6/5.0 from 289 reviews, praising compassionate vets, clear explanations, careful handling of anxious pets and good outcomes across routine care, dentistry and surgery. Some feedback notes reception/administration issues, occasional booking delays, street‑parking only, and requests for clearer cost transparency in certain cases, with a few isolated concerns about follow‑up and puppy school refunds.
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Last updated: 10 July 2026