282 reviews
38 Keen Street, NSW 2480
#compassionateCare#friendlyStaff#skilledVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s calm, compassionate care and clear communication, especially during stressful moments and end‑of‑life visits. Many cited lifesaving treatment in emergencies such as snakebites, cane toad exposure, poisonings and tick paralysis, with vets fitting pets in quickly, staying late and even helping after hours. Reviewers also noted gentle, fear‑free handling of anxious dogs, knowledgeable vets and nurses, and long‑standing trust built over years of visits. Several mentioned reasonable pricing and good value alongside prompt updates and follow‑ups.
💬Common Feedback & Suggestions
While reviews are largely positive, a small but significant number report serious concerns about diagnostic accuracy and outcomes, including missed or delayed diagnoses and one post‑procedure complication. A few owners felt pressured or ignored in decision‑making (including an unapproved x‑ray) and flagged costs as high or unexpected, as well as a requirement for a consult before repeat medication. There were occasional complaints about abrupt front‑desk or after‑hours interactions and lapses in communication, plus notes about limited parking and busy periods. One adopter also felt pre‑adoption health checks done for council dogs missed important findings.
🏥Clinic Specialties
- Emergency care for envenomation and poisonings
- Tick paralysis treatment
- Dentistry and dental extractions
- Compassionate euthanasia and home visits
- Fear‑free handling for anxious or reactive dogs
- Support for wildlife and occasional farm animals
🏷️Keywords
#emergencyCare#lifesavingCases#compassionateEuthanasia#fearFreeHandling#clearCommunication#afterHoursSupport#friendlyStaff#longTermClients#valueForMoney#pricingConcerns#misdiagnosisConcerns#unauthorisedProcedures#communicationLapses#rudeReception#limitedParking#quickAppointments
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead to confirm after‑hours availability and head in promptly, as they often fit urgent cases in quickly.
- Discuss estimates and get explicit consent for any tests or procedures to avoid unexpected costs or unapproved work.
- If your pet is anxious or reactive, let the team know in advance so they can use fear‑free handling and meet you outside if helpful.
- Clarify repeat‑prescription policies (e.g., whether a consult is required) before you run low on medication.
- Parking can be limited and the clinic can be busy, so allow extra time for arrival and pick‑up calls after surgery.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜12:30 | |||||||
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Trinity College Pool Public Carpark
463m36 Orion St, Lismore NSW 2480, Australia
John Crowther Carpark
556mDawson St, Lismore NSW 2480, Australia
Car Park - Lismore Base Hospital
586m60 Uralba St, Lismore NSW 2480, Australia
Clyde Campbell Carpark
673mKeen St, Lismore NSW 2480, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Lismore Veterinary Clinic is at 20-22 Uralba St, Lismore NSW 2480. There isn’t a train or metro station within easy walking distance, so driving is usually easiest; street parking nearby can be limited at busy times. Nearby car parks include Trinity College Pool Public Carpark (about a 6‑minute walk), John Crowther Carpark (about 7 minutes, 24h), and the Car Park at Lismore Base Hospital (about 7 minutes, 24h). If you’re using public transport, check Google Maps for the best local bus route.
Please call ahead to confirm current opening hours, as times may change.
You can contact Lismore Veterinary Clinic on (02) 6622 0033 or via their website at https://www.lismorevet.com.au/.
Call the clinic to book an appointment, and you can also visit their website to enquire or find more information.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, so it’s best to call the clinic for a current consultation quote. For any procedures or surgery, ask for an itemised written estimate and give explicit consent before tests or treatments proceed. If you need urgent or after‑hours care, be aware fees are typically higher. Pet insurance may help with costs, and some owners use payment options such as VetPay, Afterpay or GapOnly—ask your insurer and the clinic what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what’s available at this clinic.
Reviews indicate they frequently fit urgent cases in quickly and have helped after hours; please call ahead to confirm current after‑hours availability and where to go in an emergency. They manage time‑critical issues such as snakebites, cane toad toxicity, poisonings and tick paralysis.
The clinic focuses on emergency care for envenomation and poisonings, tick paralysis treatment, dentistry (including extractions), compassionate euthanasia (including home visits), fear‑free handling for anxious or reactive dogs, and support for wildlife and occasional farm animals.
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Last updated: 8 July 2026