191 reviews
#compassionateCare#friendlyStaff#knowledgeableVet+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, down‑to‑earth approach and clear communication from both the vet and nurses. Many report strong medical outcomes across routine and critical cases (from dental work and surgery to snake‑bite recovery and wildlife care), and say their pets are calm and comfortable during visits. Pricing is repeatedly described as fair or affordable, with several noting the team avoids unnecessary tests and focuses on what the animal needs. Numerous long‑term clients say they wouldn’t go anywhere else and highly recommend the clinic.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few minor concerns raised. A small number of reviewers said the clinic can be booked out or not accept new clients at times. Isolated criticisms mention an unsatisfactory interaction or diagnostic approach and one complaint about cleanliness, while a single outlier called it expensive. Overall, such comments are rare compared with the strong praise for care and value.
🏥Clinic Specialties
- Emergency and critical care (e.g. snake bites)
- Dentistry and dental procedures
- Small‑animal surgery
- End‑of‑life and euthanasia care
- Wildlife and avian assistance
- Greyhound and working‑dog care
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVet#clearCommunication#practicalTreatment#noUnnecessaryTests#reasonablePricing#notMoneyHungry#highlyRecommended#loyalCustomers#emergencyFitIns#bookedOutSometimes#limitedNewClients#patientWithAnxiousPets#endOfLifeCompassion#wildlifeCare
Overall Ratings
🐾Tips for Pet Owners
- Book ahead where possible, as the clinic can be busy and may limit new clients at times.
- If you have an urgent case, call first—reviews say the team often rearranges to fit emergencies in.
- Discuss treatment options and costs; the clinic is known for practical, affordable plans without unnecessary tests.
- Let staff know if your pet is anxious or reactive—they’re patient and skilled at keeping visits calm.
- Consider this clinic for dental work or surgeries, as many owners reported smooth procedures and good outcomes.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Old Sale Road Veterinary Services is in Newborough, VIC 3825. As there isn’t a train or light‑rail station within easy walking distance, driving is usually the simplest way to visit. Street parking is typically available nearby—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop from your location.
They’re open Monday to Friday 8:30 am–5:30 pm and Saturday 9:00 am–1:00 pm, and closed on Sunday. Hours can change occasionally, so call ahead to confirm before you travel.
To contact Old Sale Road Veterinary Services, please call (03) 5127 4645.
To book an appointment, call the clinic during opening hours. Appointments can fill quickly and new‑client intake may be limited at times, so book ahead; for urgent cases, call first so the team can advise you.
Consultation fees vary between Australian vet clinics and aren’t regulated by a government fee schedule, and Medicare doesn’t cover pets. For the latest consultation price at this clinic, please call to get a current quote and request an itemised written estimate for any procedures. If your pet needs care after‑hours, be aware that emergency fees are typically higher. Pet insurance may help with costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available when you call.
Commonly accepted payment methods at Australian vet clinics include EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some clinics offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts on the day.
Yes—this clinic manages urgent and emergency cases during normal hours (reviews mention successful treatment of critical cases like snake bites); please call first so they can prepare. If you need help after‑hours, call for guidance; if the clinic is closed, seek a 24/7 emergency vet in the region.
They offer emergency and critical care, dentistry and dental procedures, small‑animal surgery, compassionate end‑of‑life and euthanasia care, wildlife and avian assistance, and care tailored for greyhounds and working dogs. Call to discuss your pet’s needs and availability.
Yes—street parking is typically available near the clinic in Newborough; please check local signage. No nearby paid car park was identified.
Pet owners rate Old Sale Road Veterinary Services 4.8 out of 5 (191 reviews) and praise the caring, down‑to‑earth team, clear communication, fair pricing and strong outcomes across routine and critical cases. Many say their pets are calm during visits and that staff avoid unnecessary tests; a few note the clinic can be booked out or limit new clients at times, with rare isolated concerns compared to the overwhelmingly positive feedback.
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Other veterinary clinics near Newborough
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Last updated: 10 July 2026