What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet and nursing team for being highly knowledgeable, compassionate and down‑to‑earth. Many cited excellent outcomes across emergencies (including snake‑bite), surgery and dentistry, with calm handling of anxious pets and clear, practical advice. Pricing is frequently described as fair or affordable, with an ethical approach and no push for unnecessary tests. Numerous long‑term clients say they travel past other clinics and wouldn’t go anywhere else.
💬Common Feedback & Suggestions
A small number of reviews flagged access issues, noting the clinic can be booked out and at times not accepting new clients, though emergencies are often accommodated. A few isolated criticisms mentioned feeling unheard or unhappy with communication/diagnosis, and one case where a medication didn’t help. There was a single older cleanliness concern about sharps disposal and one comment about high cost, but these were rare among overwhelmingly positive feedback.
🏥Clinic Specialties
- Snake-bite emergencies
- Dentistry and dental procedures
- General surgery and desexing
- Rabbit and small mammal care
- Avian and wildlife assistance
- Compassionate euthanasia and end-of-life care
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead—reviews note the clinic can be booked out and sometimes not taking new clients; call first to confirm availability.
- If it’s urgent, phone them—several owners said they were squeezed in for emergencies.
- Discuss costs up front; most reviewers found fees very reasonable and good value.
- Tell staff if your pet is anxious or reactive; they’re praised for gentle, calm handling of grumpy cats and nervous dogs.
- If you find injured wildlife, ring ahead—they have helped with birds and other wildlife.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 | |||||||
| 09:00〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Unnamed veterinary record - VIC 3825 is in Newborough, Latrobe VIC 3825. The exact street address isn’t listed here. There’s no train/metro/light-rail station within easy walking distance, so driving is usually simplest. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and best connection.
They’re open Monday to Friday 8:30 am–5:30 pm and Saturday 9:00 am–1:00 pm, and closed on Sunday. Hours: Mon–Fri 8:30 am–5:30 pm; Sat 9:00 am–1:00 pm; Sun closed.
You can contact Unnamed veterinary record - VIC 3825 by phone on (03) 5127 4645.
To book an appointment, call the clinic during opening hours. Reviews note the clinic can be booked out and at times not accepting new clients, so call first to confirm availability. If it’s urgent, phone ahead so the team can advise or try to fit you in.
Consultation fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets, so please call the clinic for a current quote. For any procedure, ask for an itemised written estimate. If after‑hours care is available, fees are typically higher. Pet insurance and payment‑plan options vary by clinic—ask what’s available and how claims are handled when you call.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics can process pet‑insurance gap claims or offer payment plans—ask about options when you book.
The team is noted by reviewers for helping with emergencies (including snake‑bite cases) during opening hours—call ahead so they can prepare. After‑hours availability isn’t listed; for urgent issues outside hours, call for guidance on next steps.
They offer care highlighted by reviewers across: snake‑bite emergencies; dentistry and dental procedures; general surgery and desexing; rabbit and small mammal care; avian and wildlife assistance; and compassionate euthanasia and end‑of‑life care. Call to discuss your pet’s specific needs and availability.
Yes—reviews indicate they see rabbits and small mammals and can assist with birds and local wildlife; call ahead to discuss your pet and appointment availability.
Pet owners rate the clinic 4.8/5.0 from 191 reviews, praising knowledgeable, compassionate care, fair pricing, calm handling of anxious pets, and strong outcomes in emergencies, surgery and dentistry. Satisfaction scores include Medical Expertise 96%, Service Attitude 95%, Pricing 94%, Cleanliness 85%, Convenience 62%, and Recommendability 97%. A few reviews mentioned access issues (booked out or not accepting new clients at times) and occasional communication/diagnosis concerns, but overall feedback is highly positive.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds