108 reviews
5 brooke st woodend woodend vic 3442
#compassionateCare#empatheticTeam#clearCommunication+14
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s thorough, professional care and the genuinely kind, compassionate manner of both vets and nurses. Many noted how well the team handles anxious or reactive pets, often taking extra time and using low‑stress approaches, and several mentioned being fitted in promptly for urgent issues. The premises are repeatedly described as very clean, spacious and well organised, and long‑term clients say they wouldn’t go anywhere else. Positive experiences also extended to the cattery/boarding and clear post‑visit instructions.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with a few recurring notes. Several owners felt prices were higher than elsewhere and a couple disliked add‑on recommendations that weren’t clearly framed as essential vs optional, asking for more collaborative, transparent explanations and itemised quotes. Isolated concerns included one dismissive consult that deferred to an animal hospital, a complaint about pet data appearing in the Best for Pet system without explicit consent, and frustration over a found dog being handed to the ranger before pickup.
🏥Clinic Specialties
- Preventive care and vaccinations
- Dentistry and dental care
- Cattery and feline boarding
- Low‑stress handling for anxious pets
- Emergency and urgent care
- Parasite and tick management
🏷️Keywords
#compassionateCare#thoroughExams#gentleWithAnxiousPets#clearExplanations#emergencyFitIns#cleanSpaciousClinic#friendlyReception#longTermLoyalty#pricingHigherThanAverage#valueForMoneyPlans#upsellConcerns#dataConsentIssue#responsiveSupport#boardingAvailable#collaborativeApproach
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, let the clinic know when booking so they can tailor a low‑stress approach (they’ll even start exams outside if needed).
- For wellness plan or consults, ask which recommendations are essential vs optional and request an itemised estimate to avoid surprises.
- Discuss pricing upfront; some owners found fees higher, while others valued the Best for Pet program as cost‑effective for bundled care.
- Call ahead for urgent issues—reviews show the team often fits in emergencies promptly even when the day is busy.
- If using the cattery, consider visiting first; reviewers found it clean, well‑run and good at de‑stressing cats.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Acne-Cats
Acne-Dogs
Acral Lick Dermatitis
Alopecia, Noninflammatory-Dogs
Alopecia-Dogs
Anal Sac Disorders
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Woodend Veterinary Centre is at 25 Brooke St, Woodend VIC 3442. As there’s no nearby train or light-rail station within an easy walk, driving is usually the simplest option; street parking is typically available on and around Brooke Street (check local signage). You can also check Google Maps for the nearest bus route and walking directions.
They’re open Monday to Friday 8:30am–6:00pm and Saturday 8:00am–1:00pm; closed on Sundays. Hours may vary on public holidays, so call ahead to confirm before you visit.
You can call the clinic on (03) 5427 9200 or visit their website at https://www.woodendveterinarycentre.com.au/ for more information.
You can book by calling the clinic or by using the contact details on their website. For urgent concerns, call first so the team can advise you and try to fit your pet in promptly.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, so it’s best to call the clinic for a current consultation quote. If your pet needs a procedure, ask for an itemised written estimate so you understand what’s essential versus optional. If after-hours care is available or required, be aware those fees are typically higher. Pet insurance and payment-plan options exist in Australia, but availability varies by clinic—ask what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
The clinic handles emergencies and urgent cases, and reviews note they often fit in urgent appointments during opening hours. For after-hours help, call to confirm current arrangements and availability—after-hours fees are usually higher in Australia.
Yes—street parking is typically available near 25 Brooke St, Woodend; please check local signage and allow a little extra time during busy periods.
Based on the clinic’s summary, services include preventive care and vaccinations, dentistry and dental care, cattery/feline boarding, low-stress handling for anxious pets, emergency and urgent care, and parasite and tick management.
Pet owners rate the clinic highly at 4.8/5.0 (116 reviews), praising thorough, professional care, kind and compassionate staff, low-stress handling for anxious pets, prompt help for urgent issues, and very clean, well-organised facilities (many are long-term loyal clients). A few noted pricing felt higher and asked for clearer essential vs optional recommendations and itemised quotes; isolated feedback mentioned data-consent concerns related to a wellness program and one disappointing consult.
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Last updated: 10 July 2026