83 reviews
27 Lemana Lane, Burleigh Heads QLD 4220
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the genuinely caring, calm and thorough team who take time to explain treatment options and never rush appointments. Many highlighted excellent outcomes from surgeries, dental work and rehab, along with thoughtful touches like phone updates and even photos during procedures. Reviewers also loved the welcoming, modern and clean clinic, plus low‑stress handling for anxious pets and cat‑friendly care.
💬Common Feedback & Suggestions
Feedback was overwhelmingly positive, with only a few recurring concerns. Several reviewers felt prices were high or perceived upselling, and one noted that repeat cortisone scripts weren’t issued as expected. A small number mentioned availability issues in an emergency when they were directed elsewhere, and one flagged a slippery reception floor. Beyond these points, most comments were strongly favourable.
🏥Clinic Specialties
- Physiotherapy and hydrotherapy rehabilitation
- Dentistry and dental extractions
- Soft‑tissue surgery and lump removals
- Compassionate end‑of‑life care and euthanasia
- Cat‑friendly facilities and handling
- Holistic and integrative care approach
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#anxiousPetsHandled#catFriendly#surgeryUpdates#followUpCalls#physioAndHydrotherapy#holisticApproach#modernCleanClinic#easyParking#wellnessPlans#pricingConcerns#emergencyAvailabilityMixed#endOfLifeSupport#friendlyStaff
Overall Ratings
🐾Tips for Pet Owners
- If cost is a concern, ask for an itemised estimate and discuss their wellness plans, which some reviewers said saved them money.
- For urgent issues, call ahead to confirm availability as a few reviewers were redirected elsewhere during emergencies.
- Let the team know if your pet is anxious or a cat so they can use their low‑stress and cat‑friendly setup.
- Request updates during procedures—many owners received reassuring phone calls and even photos.
- Take care on entry as one reviewer noted the reception floor can be slippery.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
West Burleigh Carpark
307m59 W Burleigh Rd, Burleigh Heads QLD 4220, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pet Wellness Centre is at 1/87 West Burleigh Road, Burleigh Heads QLD 4220 on the Gold Coast. There’s no train, metro or light-rail station within walking distance, so it’s easiest to drive or check Google Maps for the nearest bus route. For parking, West Burleigh Carpark is about a 4‑minute walk (around 307 m) and is open 24 hours.
They’re open Monday to Friday 8:00 AM – 6:00 PM and Saturday 9:00 AM – 12:00 PM; closed Sundays.
Call (07) 5532 2011 or visit http://www.petwellnesscentres.com.au/ for more information.
You can book online via their website or call the clinic to arrange a time; if it’s urgent, please call ahead to confirm availability.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current quote, and for any procedure ask for an itemised written estimate. If you need after‑hours emergency care at an emergency hospital, be aware fees are typically higher. Pet insurance and third‑party payment options exist in Australia, but check your cover and ask the clinic what they accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
They consult during standard hours (Mon–Fri and Saturday morning), so after‑hours availability isn’t listed; for emergencies, call first to check if the team can see your pet. A few reviewers noted they were redirected elsewhere when the clinic was unavailable.
Their highlighted services include physiotherapy and hydrotherapy rehabilitation, dentistry and dental extractions, soft‑tissue surgery and lump removals, compassionate end‑of‑life care and euthanasia, a cat‑friendly setup with low‑stress handling, and a holistic/integrative approach to care.
Yes — they emphasise cat‑friendly facilities and low‑stress handling, and many reviewers praised the gentle, calm approach for anxious pets and cats.
Pet owners rate it highly at 4.8/5.0 from 156 reviews, praising the caring, thorough team, clear explanations, excellent surgical and dental outcomes, and the modern, clean clinic with thoughtful updates during procedures. Common feedback included that some felt prices were high or there was upselling, occasional emergency availability issues when redirected elsewhere, and one mention of a slippery reception floor.
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Last updated: 30 June 2026