190 reviews
1/145 Old Pacific Highway, Oxenford QLD 4210
#compassionateCare#clearCommunication#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear communication and genuine love for animals. Many mention being fitted in at short notice or after hours for emergencies, and describe thoughtful end-of-life support with a calm room, blankets and follow-up sympathy cards. Treatment outcomes are frequently highlighted, from successful dental work and surgeries to effective long-term management that got older pets comfortable again, all while being reasonably priced.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns appear. A handful cite brusque front-desk interactions or difficulty managing reactive dogs in the waiting area, one serious allegation about ticks not being removed, and an instance of long waits without notice. Some owners also wanted clearer fee transparency and itemised receipts, and queried charges for prescriptions or a perceived push toward medication.
🏥Clinic Specialties
- Emergency care and same-day appointments
- Compassionate euthanasia and end-of-life care
- Dentistry and dental extractions
- Soft-tissue surgery and post-op care
- Low-stress handling for anxious/reactive dogs and nail clipping
- Chronic disease management and senior pet care
🏷️Keywords
#compassionateCare#emergencyAccommodations#staysLate#clearCommunication#friendlyTeam#fairPricing#skilledSurgery#dentalCare#endOfLifeSupport#longTermClients#gentleWithAnxiousPets#followUpSupport#efficientSameDay#occasionalLongWaits#pricingTransparency
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead—reviewers say the team often fits pets in quickly and may stay late when needed.
- If your pet is anxious or reactive, ask reception to arrange a quieter entry or room and to help you avoid other dogs.
- Request an itemised estimate and receipt, and confirm any prescription-writing fees if you plan to buy medication online.
- For sensitive visits such as euthanasia, you can request a private, calm room and unhurried time to say goodbye.
- Mention if nail trims are usually stressful; the team has been able to complete trims without sedation for some difficult pets.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Oxenford Veterinary Surgery is at 7/1 Cottonwood Place, Oxenford QLD 4210 on the Gold Coast. There’s no train, metro or light rail station within easy walking distance, so driving is usually easiest; street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–12:00 pm; closed Sunday. Hours may change on public holidays, so call ahead to confirm.
You can call (07) 5573 1414 or visit http://www.oxenfordvetsurgery.com.au/ for general information.
The easiest way to book is to call the clinic. For urgent or same-day concerns, call ahead so they can advise on availability. If your pet is anxious or reactive, mention it when booking so the team can plan a quieter entry. You can also check their website for general information: http://www.oxenfordvetsurgery.com.au/
Consultation fees vary because veterinary pricing isn’t government-regulated in Australia and Medicare doesn’t cover pets. Call the clinic for a current quote for your pet, and ask for an itemised written estimate for any procedures. If you need urgent or after-hours attention, be aware fees are typically higher. Pet insurance and third-party payment-plan options (e.g., VetPay, Afterpay, GapOnly) exist in Australia—ask the clinic what they accept and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans. Call ahead to confirm which payment methods and options are available at this clinic.
Reviews indicate the team often fits urgent cases in quickly and may stay late when needed, but after-hours availability can vary. For emergencies, call ahead to confirm current capacity and advice.
Based on the information provided, their strengths include:
- Emergency care and same-day appointments
- Dentistry and dental extractions
- Soft-tissue surgery and post-op care
- Compassionate euthanasia and end-of-life support
- Low-stress handling for anxious/reactive dogs and nail clipping
- Chronic disease management and senior pet care
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Source: Google Maps
Last updated: 30 June 2026