80 reviews
7/1 Cottonwood Place, Oxenford QLD 4210
#compassionateCare#emergencyAccommodations#staysLate+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, empathy and clear communication, with vets taking time to explain treatment options and provide follow‑ups. Many highlighted gentle handling of anxious or senior pets and successful outcomes for dental procedures, complex medical issues and urgent cases. Several noted they were fitted in quickly for emergencies and appreciated transparent plans and quotes. Long‑term clients expressed strong loyalty and frequent recommendations.
💬Common Feedback & Suggestions
While reviews are largely positive, a few concerns appeared. Some owners felt prices were higher than other clinics, and there were isolated reports of rude or patronising front‑desk interactions. A small number mentioned nail‑trim mishaps (bleeding and distress), and a couple of serious complaints about missed or insufficient investigation of conditions; one review also called out an unclean consult room and another noted delayed updates. Overall sentiment is very positive, but consistency in handling, communication and facility upkeep could be improved.
🏥Clinic Specialties
- Dentistry and dental extractions
- Endocrine and cardiac disease management
- Emergency and urgent care
- Gentle handling of anxious or senior pets
- Vaccinations and preventive health
- Compassionate end‑of‑life care
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#gentleWithAnxiousPets#followUpCalls#longTermLoyalty#highlyRecommended#emergencyFitIns#valueMembershipPlan#pricingConcerns#nailTrimIssues#occasionalRudeStaff#misdiagnosisConcerns#easyParking#shortWaitTimes#cleanlinessConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent problems, call ahead—reviewers were often seen at short notice and given a clear plan and estimate on arrival.
- If costs are a concern, ask for an itemised quote and discuss the Healthy Pets plan; several owners felt it saved them money.
- If your pet is anxious or has had issues with nail trims, request to stay with them and agree on handling preferences before the procedure.
- When booking dental or surgical work—especially for seniors—discuss anaesthesia and aftercare; owners reported smooth recoveries.
- If a consult room looks untidy, politely ask for a quick clean or a different room; one reviewer noted cleanliness issues while others found it tidy.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Oxenford is at 1/145 Old Pacific Highway, Oxenford QLD 4210 on the Gold Coast. There isn’t a train/metro/light‑rail station within easy walking distance, so driving is usually easiest. Street parking is typically available nearby—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop for your trip.
They’re open Monday to Friday, 8:00 am – 6:00 pm, and closed on Saturday and Sunday. Hours may change on public holidays—call ahead to confirm.
Call (07) 5573 2670 or visit https://www.greencrossvets.com.au/vets/oxenford/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=oxenford for more information.
The easiest way to book is to call the clinic during opening hours. You can also visit their website for appointment options and the latest updates; if your pet’s issue is urgent, call ahead so the team can advise and try to fit you in.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets. For the current consult fee at Greencross Vets Oxenford, please call the clinic and ask for a quote, and request an itemised written estimate for any procedures. If you ever require after‑hours emergency care, be aware fees are typically higher across Australia. Consider pet insurance, and ask in general about payment‑plan or gap‑claim options.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Please call ahead to confirm what Greencross Vets Oxenford accepts on the day you visit.
They can see urgent cases during opening hours, and reviewers report they’re often fitted in quickly when a pet needs prompt attention. The clinic does not list after‑hours availability; if your pet needs help outside hours, call ahead for advice or search for the nearest 24/7 emergency vet and head there directly.
Pet owners rate Greencross Vets Oxenford highly, averaging 4.7/5 from 190 Google reviews. Reviewers praise the team’s warmth, empathy and clear communication, gentle handling of anxious or senior pets, and successful outcomes for dental work and complex cases; many say they were fitted in quickly for urgent issues and received transparent plans and quotes. A few mention higher‑than‑expected prices, occasional rude front‑desk interactions, nail‑trim mishaps, isolated concerns about missed investigations, and one note about an untidy consult room.
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Have you ever been seen here successfully without a reservation?
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Other veterinary clinics near Oxenford
69 reviews
Shop 10, 141 Maudsland Road, Oxenford QLD 4210
#compassionateCare#friendlyStaff#clearCommunication+12
Source: Google Maps
Last updated: 30 June 2026