4.1
507 reviews
4/492 Scottsdale Drive, Varsity Lakes QLD 4217
#compassionateCare#clearCommunication#regularUpdates+12
Reedy Creek Veterinary Surgery
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and the way vets and nurses go above and beyond for pets. Many highlighted clear explanations, thoughtful follow-up calls, and excellent outcomes across surgeries (including TPLO and patella), dentistry, cancer care, emergencies and tick cases. Reviewers also appreciated being fit in at short notice, the welcoming atmosphere, and fair, transparent pricing. Long‑term loyalty and strong word‑of‑mouth recommendations were common themes.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a cluster of recent comments about a rescued kitten reported poor communication, distressing front‑desk interactions, and unclear ownership/rehoming processes. A few others mentioned being turned away for a late‑day caesarean and for arriving late to an emergency appointment, suggesting the clinic could communicate scheduling limits and emergency protocols more clearly. One reviewer criticised a specific vet’s manner, and another was unhappy with product costs. Overall sentiment remains very favourable, with these concerns appearing in a small minority of reviews.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO, cruciate, patella)
- Dentistry and dental extractions
- Oncology and cancer care
- End-of-life and euthanasia support
- Behaviour and anxiety management
- Exotic and avian medicine
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#experiencedSurgeons#followUpCalls#emergencyAccommodations#sameDayAppointments#reactiveDogHandling#gentleWithPets#fairPricing#parkingAvailable#welcomingAtmosphere#longTermClients#communicationConcerns#bookingIssues
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for surgeries and time‑sensitive procedures, and call early for urgent cases as they often accommodate same‑day visits.
- If your pet is anxious or reactive, ask about carpark consults or a back‑of‑house entry to minimise stress.
- Discuss treatment options, costs and aftercare during the consult—the team is thorough and commonly follows up by phone.
- Allow a few extra minutes for the driveway/parking during peak times.
- If bringing in a stray or rescued animal, clarify ownership, fees and rehoming policies in writing before proceeding.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜14:00 | |||||||
| 08:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Varsity Lakes
559mStation Parade, Varsity Lakes QLD 4227, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Reedy Creek Veterinary Surgery is at 1/486 Scottsdale Drive, Varsity Lakes QLD 4227 on the Gold Coast. Driving is recommended as there’s no train or light-rail station within easy walking distance; check Google Maps for the nearest bus route. On-site parking is available and, if it’s busy, there’s a car park in Varsity Lakes about a 7-minute walk away. Allow a few extra minutes for the driveway/parking during peak times.
They’re open Monday to Friday 8:00 AM – 5:30 PM and Saturday 8:00 AM – 2:00 PM; Sunday closed.
Call (07) 5593 8395 or visit their website: https://www.reedycreekvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gbp
You can book by calling the clinic or by visiting their website to enquire. For urgent cases, call early as they’re often able to accommodate same-day visits, and book ahead for surgeries or time-sensitive procedures.
Consultation fees in Australia aren’t regulated and vary by clinic and case, and Medicare does not cover pets. Please call the clinic for their current consult fee and ask for an itemised written estimate for any procedure or surgery. If you need after-hours care, fees are typically higher. Pet insurance may help with eligible costs, and some clinics offer gap claims or payment plans—ask what options are available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. Please call ahead to confirm what’s available at this clinic.
They handle urgent cases during opening hours and often fit in same-day appointments—call to check availability. If you require assistance outside these hours, after-hours fees are typically higher at emergency hospitals; if the clinic is closed, search Google Maps for the nearest 24/7 emergency vet on the Gold Coast.
Yes—there is on-site parking, but it can be busier at peak times, so allow a few extra minutes. If needed, there’s a car park in Varsity Lakes about a 7-minute walk away. If your pet is anxious or reactive, ask about carpark consults or a back-of-house entry to minimise stress.
They offer orthopaedic surgery (including TPLO, cruciate and patella), dentistry and dental extractions, oncology and cancer care, end-of-life and euthanasia support, behaviour and anxiety management, and exotic and avian medicine.
Pet owners rate the clinic 4.8/5.0 from 390 reviews, praising the caring team, clear explanations, thoughtful follow-up calls, and strong outcomes across surgeries (including TPLO/patella), dentistry, cancer care, emergencies and tick cases, along with fair, transparent pricing and short-notice appointments. A small minority mentioned communication concerns around a rescued kitten case and scheduling/late-arrival issues for emergencies and a late-day caesarean.
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Other veterinary clinics near Varsity Lakes
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Last updated: 30 June 2026