390 reviews
1/486 Scottsdale Drive, Varsity Lakes QLD 4227
#compassionateCare#friendlyStaff#thoroughExplanations+12
Greencross Vets Animal Emergency Centre
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, professionalism and clear communication during stressful emergencies. Many mention being kept updated throughout the night with regular calls, texts and even photos, and feeling fully informed about diagnoses, treatment options and likely costs. Numerous reviews credit the clinic with life‑saving care for issues like snake bites, GDV, foreign bodies, severe gastro, allergic reactions and trauma, with smooth handovers and attentive overnight monitoring. People also appreciated calm, respectful support around end‑of‑life decisions.
💬Common Feedback & Suggestions
While most experiences were positive, recurring concerns focused on cost: several reviewers felt fees and medication prices were high, deposits were requested upfront, or diagnostics were duplicated before later referral. A minority reported long waits or gaps in communication, plus occasional instances of brusque or insensitive manner at reception or during bereavement. A small number raised serious worries about misdiagnosis or recommendations they felt were premature (e.g., extensive tests or euthanasia), though these were far less common than the positive outcomes reported. Overall sentiment was strongly favourable despite these points.
🏥Clinic Specialties
- 24/7 emergency and critical care
- Foreign body and gastrointestinal surgery
- GDV (bloat) stabilisation and surgery
- Snake envenomation and tick paralysis treatment
- Trauma stabilisation and fracture care
- Compassionate euthanasia and end‑of‑life support
🏷️Keywords
#compassionateCare#clearCommunication#regularUpdates#lifeSavingCare#thoroughExplanations#afterHoursEmergency#triageEfficiency#overnightMonitoring#longWaits#highCosts#costTransparency#paymentUpfront#staffRudenessReports#misdiagnosisReports#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead before arriving so the team can triage your case and advise what to do on arrival.
- Request an itemised estimate up front, discuss alternatives, and let staff know your budget; many reviewers recommend having pet insurance.
- Expect possible waits during busy periods; bring essentials and ask for progress updates if you haven’t heard for a while.
- If major surgery is likely (e.g., complex fractures), ask whether direct referral to a specialist could avoid duplicated diagnostics and costs.
- Ask for updates via calls/texts and clarify how often you’ll be contacted, especially if your pet is staying overnight.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Varsity Lakes
625mStation Parade, Varsity Lakes QLD 4227, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Animal Emergency Centre is at 4/492 Scottsdale Drive, Varsity Lakes QLD 4217. There’s no train/metro/light-rail station within easy walking distance, so driving is usually best. A nearby option is the Varsity Lakes car park, about an 8‑minute walk away (~625 m). If you’re using public transport, check Google Maps for the nearest bus route and stops.
The clinic is open 24 hours a day, 7 days a week.
You can call (07) 5593 4544 or visit https://www.emergencyvet.com.au/our-network/aec-home/aec-gold-coast.html/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=aec_gold_coast for more information.
For emergencies, you can come in 24/7—please call ahead so the team can triage your case and advise what to do on arrival. For non-urgent questions, check the clinic’s website for guidance.
Veterinary fees in Australia aren’t regulated and vary by clinic and by case, so call the clinic for a current consultation quote. Medicare doesn’t cover pets; for any procedure, ask for an itemised written estimate and discuss options up front. As an emergency/after‑hours hospital, fees are typically higher overnight, on weekends and public holidays. Pet insurance can help with unexpected costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts before you arrive.
Yes—this is a 24/7 emergency and critical care hospital. You can attend at any time; calling ahead helps the team triage your pet and prepare for your arrival, and they provide continuous overnight monitoring when needed.
Key emergency services include: 24/7 emergency and critical care; foreign body and gastrointestinal surgery; GDV (bloat) stabilisation and surgery; snake envenomation and tick paralysis treatment; trauma stabilisation and fracture care; and compassionate euthanasia and end‑of‑life support.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near Varsity Lakes
Clinics with Similar Features
Source: Google Maps
Last updated: 30 June 2026