262 reviews
M1A, 206 Currumburra Road, Ashmore QLD 4214
#compassionateCare#friendlyStaff#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, gentle manner of the vets and nurses, noting clear explanations, thorough consultations and genuine compassion. Many mentioned excellent outcomes across routine care, emergencies and surgery, along with thoughtful follow-ups and even sympathy cards at difficult times. Long-term clients spanning years to decades say their pets are treated like family, and several appreciated being accommodated promptly when urgent issues arose.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few owners reported running late past appointment times and noted that dogs and cats can share the waiting area, which can stress some cats, though staff sometimes provide a separate room. One reviewer described a disappointing diagnostic experience with costly tests and another said the clinic felt different after a particular vet left, prompting them to consider changing clinics. Otherwise, concerns were minor compared with the volume of praise.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Soft tissue and reproductive surgery
- Dentistry and dental procedures
- Export and pet travel certification
- Cattery boarding and feline care
- Behavioural advice and referrals
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#gentleWithPets#anxietyAwareHandling#followUpCommunication#reasonablePricing#transparentCosts#efficientScheduling#occasionalDelays#catBoarding#surgicalExpertise#emergencyCare#longTermClients#cleanFacilities
Overall Ratings
🐾Tips for Pet Owners
- If your cat is anxious around dogs, ask at booking for a quieter time or a separate room on arrival; reviewers said this was offered and helped.
- For urgent issues, call ahead—multiple owners said they were fit in promptly or seen at the end of the day for emergencies.
- Request itemised estimates and discuss options; reviewers consistently noted transparent costs and reasonable pricing.
- If you prefer a specific vet or need time-sensitive services (e.g., export paperwork), book early to secure your slot.
- Ask about any membership or wellness plans mentioned by reviewers (e.g., Best-for-Pet) to see if they suit your pet’s needs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜18:00 | |||||||
| 08:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vetcall Ashmore is at 243 Heeb Street, Ashmore QLD 4214 on the Gold Coast. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually simplest. Street parking is available nearby—check local signage. If you’re using public transport, use Google Maps to plan a suitable bus route.
They’re open Monday to Friday 7:30 am–6:00 pm and Saturday 8:00 am–4:00 pm; closed on Sunday.
You can call (07) 5539 4133. You can also visit their website: https://vetcallashmore.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
To book, call the clinic during opening hours, or visit their website to learn more and enquire about availability.
Veterinary fees in Australia aren’t regulated by the government and can vary between clinics and by the type of visit. For the most accurate, current consultation fee, please call the clinic, and for any procedure ask for an itemised written estimate in advance. Pet insurance may help with eligible costs, and some Australian clinics offer payment-plan or gap-claim options—ask what’s available and what they accept.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
Reviews indicate they accommodate urgent cases promptly during opening hours—call ahead if your pet needs urgent attention. After-hours services aren’t listed; for emergencies outside opening times, use Google Maps to find the nearest 24/7 emergency vet on the Gold Coast.
Yes—street parking is typically available on Heeb Street and nearby streets; check local signage and allow a little extra time during busy periods.
Available services noted include end-of-life and euthanasia support, soft tissue and reproductive surgery, dentistry and dental procedures, export and pet travel certification, cattery boarding and feline care, and behavioural advice with referrals.
They’re highly rated at 4.7/5.0 from 352 reviews, with owners praising the caring team, clear explanations, thorough consultations, compassionate follow-ups and good outcomes across routine care, emergencies and surgery. Minor feedback mentions occasional waits and that dogs and cats may share the waiting area (staff have offered a separate room for anxious cats).
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Last updated: 30 June 2026