181 reviews
68 Rose Avenue, NSW 2450
#compassionateCare#friendlyStaff#clearExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ knowledge, thorough explanations and effective treatment, including life‑saving emergency care and successful surgeries. Many highlighted compassionate handling of anxious pets and end‑of‑life support, as well as friendly, helpful reception and nursing teams. Several reviews also noted fair pricing with practical options and a sense that the clinic isn’t “all about the money.”
💬Common Feedback & Suggestions
While the majority of feedback is positive, a minority reported poor customer service, including brusque or rude interactions with reception/management and the after‑hours on‑call vet. A few reviewers mentioned long waits or an unavailable vet during emergencies, and one account described pressure to book surgery and high costs over the phone after hours. One older review criticised grooming quality. There were very few comments about the premises themselves, and cleanliness was not a common theme either way.
🏥Clinic Specialties
- Emergency and after‑hours care
- Soft tissue surgery and lump removals
- Compassionate euthanasia and end‑of‑life support
- Small mammal care (rabbits and guinea pigs)
- Avian and backyard poultry assistance
- Preventive care (vaccinations and microchipping)
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#clearCommunication#thoroughExams#emergencyCare#afterHoursSupport#valueForMoney#fairPricing#quickAppointments#convenientLocation#longWaits#rudeStaffReports#strictBillingPolicies#smallMammalCare#birdCare
Overall Ratings
🐾Tips for Pet Owners
- For urgent cases, call ahead—reviews suggest they often fit pets in the same day, but it can be busy and waits can occur.
- If using after‑hours, expect to be routed to a shared on‑call vet; ask about fees and whether an in‑person assessment is recommended before consenting to procedures.
- Discuss treatment options and costs upfront—many reviewers found the vets offer practical, affordable plans and clear explanations.
- If your pet is anxious, let the team know; reviews mention gentle handling and good communication that help keep pets calm.
- For end‑of‑life care, ask about accommodating circumstances (e.g., in‑car euthanasia) as reviewers reported thoughtful support.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Harvey Norman Loading Dock
471mHomebase Centre, Shop 3 & 4/252 Pacific Hwy, Coffs Harbour NSW 2450, Australia
Fantastic Furniture Loading Dock
505m252 Pacific Highway Homebase. 8, 252 Pacific Hwy, Coffs Harbour NSW 2450, Australia
Forty Winks Loading Dock
518m252 Pacific Highway Homebase. 8, 252 Pacific Hwy, Coffs Harbour NSW 2450, Australia
Spotlight/Pillow Talk Loading Dock
739mLot 3 Mastracolas Rd, Coffs Harbour NSW 2450, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Blue & White Veterinary Clinic is at 226 Pacific Highway, Coffs Harbour NSW 2450. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually the most convenient option; check Google Maps for the nearest bus route if you’re using public transport. Nearby parking options include Harvey Norman Loading Dock (about a 6‑minute walk), Fantastic Furniture Loading Dock (about a 6‑minute walk) and Forty Winks Loading Dock (about a 6‑minute walk) — always check signage and time limits.
Opening hours can vary, so please call ahead to confirm the current times.
Call (02) 6651 2477. You can also visit their website for more information: https://www.blueandwhitevet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
To book, call the clinic and the team will arrange a time that suits you; for urgent cases, call ahead so they can advise you on the fastest option.
Consultation fees vary and aren’t government‑regulated in Australia, so please call the clinic for a current quote. Medicare does not cover pets. If your pet needs a procedure, ask for an itemised written estimate beforehand. After‑hours and emergency consultations typically attract higher fees. If you have pet insurance or are considering payment‑plan options (e.g. third‑party finance or gap claims), discuss what’s available and suitable for your situation when you call.
Veterinary clinics in Australia commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans—please call ahead to confirm what this clinic currently accepts.
Yes—reviews and clinic information indicate they provide emergency and after‑hours care, with calls often routed to an on‑call vet; call ahead for advice and availability, and note that after‑hours fees are usually higher.
Yes—nearby parking options include Harvey Norman Loading Dock, Fantastic Furniture Loading Dock and Forty Winks Loading Dock, each about a 6‑minute walk; allow extra time and check local signage and time limits.
Services highlighted in reviews and clinic information include emergency and after‑hours care, soft tissue surgery and lump removals, compassionate euthanasia and end‑of‑life support, small mammal care (rabbits and guinea pigs), avian and backyard poultry assistance, and preventive care such as vaccinations and microchipping.
The clinic is well reviewed, with a 4.6/5.0 rating from 132 reviews, and owners often praise the vets’ knowledge, clear explanations, compassionate care (including emergencies and end‑of‑life), friendly staff and fair, practical pricing. Some feedback mentions occasional long waits and concerns about brusque interactions or after‑hours communication, but overall recommendability is high.
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Last updated: 8 July 2026