132 reviews
226 Pacific Highway, NSW 2450
#compassionateCare#knowledgeableVets#friendlyStaff+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and clear communication from vets and nurses, noting thorough exams, detailed explanations and excellent follow‑up. Many highlighted strong outcomes from major surgeries and emergency care, as well as being seen promptly on short notice, public holidays and Sundays. Several comments also mentioned clean, modern facilities across multiple locations and long‑term trust built over years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a minority raised concerns about pricing and transparency, with some describing high costs or feeling pressured about payment. A few reported rude interactions at reception and occasional communication lapses, including bill surprises. There were isolated reports of misdiagnosis or differing clinical opinions, and a small number mentioned waits when emergencies were triaged ahead of appointments. Overall sentiment remains very favourable with these issues appearing infrequently.
🏥Clinic Specialties
- Emergency and after‑hours care
- Orthopaedic surgery (e.g. cruciate repairs)
- Complex soft‑tissue and life‑saving surgery
- Oncology and cancer management
- End‑of‑life and euthanasia support
- Exotic pet care (rabbits, snakes, birds)
🏷️Keywords
#compassionateCare#surgicalExpertise#clearCommunication#thoroughExams#emergencyCare#followUpSupport#friendlyStaff#openSundays#modernCleanFacility#exoticsFriendly#endOfLifeSupport#easyAppointments#busyAtTimes#pricingTransparencyConcerns#someRudeReceptionReports#valueForMoneyMixed
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues or public holidays/Sundays, call ahead—reviewers were often seen promptly for emergencies and walk‑ins.
- If cost is a concern, ask for treatment options and a written estimate; several reviewers noted flexible, budget‑conscious plans and occasional nurse checks at no charge.
- Allow extra time during busy periods as emergencies may be triaged ahead of routine appointments.
- If your pet is nervous, request accommodations such as consultations in the car or gentle handling—staff were praised for being flexible.
- Owners of exotic pets (e.g., rabbits or reptiles) should mention this when booking to ensure the right clinician is available.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 08:30〜12:00 | |||||||
| 09:00〜11:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Jordan Esplanade Car Park
747mCoffs Harbour NSW 2450, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pacific Vetcare Coffs Harbour is at 320 Harbour Drive, Coffs Harbour NSW 2450. As there’s no train, metro or light rail within easy walking distance, driving is usually the most convenient option. Nearby parking includes Jordan Esplanade Car Park, about a 9‑minute walk (~747 m). If you’re using public transport, check Google Maps for the best local bus route.
Please call ahead to confirm current opening hours. Reviews note they’ve helped on Sundays and public holidays for urgent cases, and they provide after‑hours care—always call ahead to check availability on the day.
You can call (02) 6652 3455 or visit http://www.pacificvetcare.com.au/ for clinic information.
Call the clinic to book an appointment, or visit the website to enquire. For urgent problems or if visiting on a public holiday or Sunday, call ahead—emergencies may be triaged before routine bookings.
Consultation fees in Australia aren’t government‑regulated and vary by clinic and case, so please call the clinic for a current quote. Medicare doesn’t apply to pets. For any procedure or surgery, ask for an itemised written estimate. If you’re attending after hours, be aware fees are typically higher. If you have pet insurance or need payment options (e.g. payment plans or on‑the‑spot gap claiming such as VetPay, Afterpay or GapOnly), ask what’s available and how it works.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm what this clinic currently accepts.
Yes—emergency and after‑hours care is listed among their services; call ahead for advice before arriving. Note that after‑hours surcharges are common across Australian vet clinics.
Yes—Jordan Esplanade Car Park is about a 9‑minute walk (~747 m) from the clinic. For additional options, check Google Maps or local parking signage.
The clinic provides orthopaedic surgery (e.g. cruciate repairs), complex soft‑tissue and life‑saving surgery, oncology and cancer management, end‑of‑life and euthanasia support, exotic pet care, and emergency/after‑hours care.
Yes—exotic pet care is available, including for rabbits, snakes and birds. Mention your pet’s species when booking so the right clinician is scheduled.
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Last updated: 8 July 2026