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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ deep expertise with birds, rabbits, guinea pigs, reptiles, fish and other unusual pets, along with gentle handling and clear, thorough explanations. Many mentioned advanced diagnostics (like X-rays and ultrasound), successful treatments and surgeries, and thoughtful follow-ups and check-ins. Service from reception to nurses was described as friendly, compassionate and professional, and people valued the ability to book online, get fitted in for emergencies, and visit seven days a week.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few minor concerns noted. A handful of owners felt the pricing could be high or not good value for very small pets, and one person mentioned an unfriendly reception interaction. There was an isolated report of uncertainty around a chicken diagnosis and a suggestion that imaging order could have been optimised in one case. Overall, these were rare exceptions in a sea of strong recommendations.
🏥Clinic Specialties
- Avian and poultry medicine
- Rabbit care, dentistry and desexing
- Guinea pig and small mammal surgery
- Reptile medicine and husbandry advice
- Fish diagnostics and treatment
- Compassionate end-of-life care for exotics
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book online early and ask to be added to the cancellation list if you need a sooner slot.
- Bring husbandry notes or a care diary (especially for reptiles and other exotics) to help tailor advice.
- Expect longer, thorough consults—prepare your questions and be ready for detailed aftercare plans and follow-up calls.
- If your pet is unwell, phone ahead; they often fit in same-day emergencies and can provide hospital care when needed.
- If budget matters, request an itemised estimate up front—reviewers note the team is transparent about costs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜14:30 | |||||||
| 09:00〜16:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Unit 1 and 2, 107-109 Wollongong Street, FYSHWICK, ACT 2609, Australia
Parking
Free parking
442mMCCI
661mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The clinic is at Unit 1 and 2, 107-109 Wollongong Street, FYSHWICK, ACT 2609, Australia in the suburb of Fyshwick. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually the simplest option. Nearby parking options include a Free parking area about a 6‑minute walk away (~442 m) and MCCI about an 8‑minute walk (~661 m). If you’re using public transport, check Google Maps for the nearest bus route and stops to Wollongong Street.
They’re open seven days a week:
- Monday–Friday: 8:30 am–6:00 pm
- Saturday: 9:00 am–4:30 pm
- Sunday: 9:00 am–2:30 pm
You can call (02) 5119 3659 or visit their website for details: https://www.unusualpetvets.com.au/contact-us/canberra-clinic/?utm_source=google_business_profile&utm_medium=organic
You can book online via their website or call the clinic to schedule a visit. If you need a sooner slot, book early and ask to join the cancellation list; for unwell pets, phone ahead as they often fit in same‑day urgent cases during opening hours.
Veterinary fees in Australia aren’t regulated and vary by clinic and by the type of pet and care needed, so call the clinic for a current consultation quote. If a procedure is recommended, ask for an itemised written estimate. Pet insurance or third‑party payment options may help with costs depending on your insurer and plan.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They’re open seven days and can often fit in urgent cases during their opening hours; they have not stated an after‑hours service. If your pet needs help, call first; if it’s outside their hours, search for a 24/7 emergency vet in Canberra.
Yes—nearby options include a Free parking area about a 6‑minute walk (~442 m) and MCCI about an 8‑minute walk (~661 m). Allow a little extra time to park and walk to the clinic.
They focus on exotic pets, including avian and poultry medicine; rabbit care, dentistry and desexing; guinea pig and small mammal surgery; reptile medicine and husbandry advice; fish diagnostics and treatment; and compassionate end‑of‑life care for exotics.
They hold a 4.9/5.0 rating from 183 reviews, with owners praising deep expertise with birds, rabbits, guinea pigs, reptiles and fish, gentle handling, clear explanations, successful treatments and follow‑ups, and friendly, professional staff. A few noted pricing felt high in some cases and occasional communication hiccups, but recommendations are overwhelmingly positive.
Map
Clinic Address
Unit 1 and 2, 107-109 Wollongong Street, FYSHWICK, ACT 2609, Australia
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